Networking & Wireless forum


Internet Connection Problems

by BradleyJA / January 9, 2015 4:45 AM PST

For about 2 years or so my internet connection has been disconnecting about every 5-20 minutes. Sometimes It gets really bad and disconnects multiple times under 5 minutes. I always end up having to reset the modem. I have Xfinity and a Arris TG862 gateway with a Netgear R6250 router. I've tried resetting the modem and router. What else is there to try other than calling Comcast?

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Clarification Request
Since this is the Wireless forum
by R. Proffitt Forum moderator / January 10, 2015 2:05 AM PST

I had to guess this is on WiFi. Remember that WiFi is open to interference so the usual is to drop the distance to the router by half and then change the routers SSID so you create a new setup on the client.

I also have the client forget all prior WiFi connections and set up the new connection.

Since 802.11n has one non-overlapping channel, the first setup is done with 802.11g WPA2 and personal security.

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Internet Connection Problems
by vikasbly44 / February 5, 2015 7:06 PM PST

This problem occured by network problem,,may be.
please check your network setting.. and check it is automatic or manual.... then select automatic.

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All good here.
by R. Proffitt Forum moderator / February 5, 2015 11:09 PM PST

You may want to reply to the OP (original poster) next time.

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