I carry ethernet cards and cables with me on the call. I have to nod a lot as they want it to be some setting.
Bob
My desktop computer (running Vista Home Basic 32bit) is unable to connect to my broadband connection through my modem (DSL 502T) and a 12m ethernet cable. It does not detect any modem or connection whatsoever and a red cross appears over the internet tray icon.
I don't think the problem lies with the cable as I'm able to connect to the web if I use the cable with an alternative modem (RTA 5020a). And I don't think it's the modem itself since it connects fine if I use the modem with a phone line extension and an alternative, shorter ethernet cable, instead of the longer ethernet cable alone (my computer is some distance from the phone jack). But obviously I want to use the ethernet cable over the phone line extension.
To further complicate things, my laptop (also w/ Vista) has no problem connecting to the internet using the original modem (DSL 502T) and long ethernet cable together.
So I'm guessing the problem lies with the system/software settings on my desktop? Device Manager shows no conflicts or alert symbols on my Network or Modem adapters.
Help!

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