Computer Help forum


Internet connection

by kiwi49 / March 17, 2015 1:52 PM PDT

Before I had to replace the router, I was able to get an internet connection for my laptop (via the router used for other modem.)
Can anyone tell me why I now can't get the same connection from the new Huawei router.?

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Clarification Request
DSL, Cable, Fiber?
by theNetnest / March 20, 2015 11:54 AM PDT
In reply to: Internet connection

No matter.
First the settings for your ISP or carrier's physical device layer should be set in your CSU/DSU.
Then you should be able to access your service providers new system page with the boarder router's setup app.
Most are web accessed. Some are telnet.

Regardless, your ISP isn't going to want to give you that information though its usually readily available found on the web how to access and use after wading through pages of search garbage to find it.
Its usually open for connections to any source mac address. You must have an actual switched connection for digital services before you can even get that far.
i.e. With phone line DSL, you don't automatically get a DSL switched port just because its a service available in your area and you are wired to the box. Someone has to channelize your line in.

All Answers

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(NT) Not Enought Information But As A Guess: New Password Needed
by Grif Thomas Forum moderator / March 18, 2015 4:42 AM PDT
In reply to: Internet connection
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First of all you state
by orlbuckeye / March 18, 2015 10:49 PM PDT
In reply to: Internet connection

you can't get a connection with the new Huawei router then you say you did with the router for the other modem. Ok did you replace the router/modem that you rental from your provider?

Typically you need a modem from the internet provider. Sometime they give you a Modem/Router where they are combined into one device. Sometimes they just give a modem and you have to connect you own router. Then you add the security to the router at the PC by typing in an IP address like and the router software will allow you to set up security and name the network.

Internet providers also allow you to purchase your own either modem/router combined or modem and a router. You don't have to pay rent for the modem if you do this. But you have to call your provider and they have to get the mac address and set it up on their network.

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