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Internet Access from my unlocked phone?

by mmisantone / May 21, 2006 2:08 PM PDT

I just bought a unlocked Motorola V360... and I have Cingular service. Everything works fine except I can't access the internet. Does anyone have any solutions?

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call customer service
by tychocat / May 21, 2006 8:57 PM PDT

What's probably missing from your phone are the settings for 'net access via Cingular. I haven't used a V360, but I'm guessing there's a menu somewhere for internet access. Open up that menu, and then call customer service on a separate line and see if they can help. Mind you, they'll probably tell you they don't support that phone, but you never know until you ask.

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getting internet on unlocked cell phone
by hthbrkly / January 22, 2008 1:15 AM PST
In reply to: call customer service

i have an unlocked motorola z6 motorokr cell phone i cant get the internet or multimedia messages to work on it-i called cingular and they wont help me because they dont offer this phone can someone please help me set this up-i have tried a few on the forums and either they dont work or im not doing it right

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trying to get web
by jrell413b / May 9, 2009 3:20 AM PDT
In reply to: call customer service

hi i bought a unlocked a008 smartphone pda off of ebay and i got tmobile and everything works but the web and i called t mobile and they said that they cant help cause they dont see this phone can anyone help me please

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(NT) Not sure if you got it working yet, but try this...
by jgvillan / June 5, 2006 9:41 AM PDT

-= MMS Web Session =-
Menu -> Web Access -> Web Sessions -> Menu -> New

Homepage: http://device.home
Service type 1: WAP
Gateway IP 1:
Port 1: 9201
Domain 1: (blank)
Service Type 2: WAP
Gateway Type 2:
Port 2: 0
Domain 2: (blank)
DNS 1:
DNS 2:
Timeout: 10 minutes
CSD No. 1: (blank)
User Name: (blank)
password 1: (blank)
Speed (Bps) 1: 9600
Line Type 1: ISDN
CSD No. 2: (blank)
User Name 2: (blank)
Password 2: (blank)
Speed (Bps) 2: 9600
Line Type 2: ISDN
GPRS APN: wap.cingular
Password: CINGULAR1

-= Message Setup =-
Main Menu -> messages -> Menu -> Message Setup

MMS Message Setup (This is very critical)
Inbox View: Sender
Srvce Center No: +13123149810
Auto Cleanup: 5 days
Email Gateway: 36245
SMS Alert: On
Use GPRS: Yes

-= MMS Message Setup =-
Main Menu -> Messages -> Menu -> Message Setup ->
MMS Message Setup -> Server Info -> Menu -> New ->

Service Name: CINGULAR MMS
Server Name:
Web Session Name: (Choose the Web Session you created for MMS)

set to default

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by mmisantone / June 8, 2006 2:47 PM PDT

Thanks for the help. I used the settings you gave and my phone works great now. I really appreciate it.

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You're Welcome!!! =D
by jgvillan / June 8, 2006 4:04 PM PDT
In reply to: Thanks!!

Glad it worked out for you. I'm in the same situation. I have an unlocked V360 with a Cingular plan. I knew how you felt when mine didn't want to text, send pics, or other multimedia functions.

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Slvr Unlocked Phone
by John Fay / June 13, 2006 6:34 AM PDT
In reply to: You're Welcome!!! =D

Just bought an unlocked Slvr and also have Cingular. Are the settings you listed to access the web universally effective or only relevant to certain phones?

I cannot access the internet with my phone though it works fine otherwise.

Best regards,

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This should work universelly between Cingular and Motorola
by jgvillan / June 13, 2006 6:11 PM PDT
In reply to: Slvr Unlocked Phone

This should work....provided that you have Motorola and Cingular. I've used this same instructions on my wife's L6, and she has a Cingular plan. No issues with her phone when I set it up, so it should work for your SLVR as well. Let me know if you run into any issues.

Good Luck

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Re: Unlocked L6
by Doompa / July 21, 2006 1:32 AM PDT

I just recently got an unlocked L6 off of ebay (my carrier is cingular also). I followed the instructions you posted to access the internet however when trying to access the website that was text messaged to me to receive a ringtone I got an unsuccessful message. Any suggestions?

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by Doompa / July 21, 2006 5:26 AM PDT
In reply to: Re: Unlocked L6

Please disregard that last message. I continued to look at the steps and realized that I had not set the file as the default. After doing that I was able to connect to the site and get the ring tone! Thanks for the great solution. Now all I have to do is get a media package for all the kb it used to do that.

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KOOL!!!! =)
by jgvillan / July 21, 2006 5:55 PM PDT
In reply to: NEVERMIND!!

Yeah, I do admi that the steps that I posted may not be one of the easiest to follow. Even I had to go through alittle trial and error. But I'm glad that you got what you needed out of it. Enjoy your L6.....:-)

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by suheyh / February 6, 2007 11:53 AM PST

i just bought an imate-jam

& i have t-mobile i called them reapetedly and they said they cqnt help

how can i get internet on this unlocked phone

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I don't use TMobile, but try this...
by jgvillan / February 7, 2007 3:21 AM PST
In reply to: hi

Primary Settings
Connection Name: t-zones
Data Bearer: GPRS
Access point name:
User name: (whatever phone brand, I guess)
Prompt Password: No
Password: none
Authentication: Normal
Gateway IP Address:
Connection Security: Off
Session Mode: Permanent

Advance GPRS Settings
Device IP Address: Automatic
Primary Name Server:
Second. Name Server:
Proxy Serv. Address:
Proxy Port Number: 8080

OR...... you can try this:


OTHER APN names for tmobile are:

I got this off the following forum....

I hope that this helps and good luck.

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Does Anyone Know How to Get Internet Access - W980i
by cheningduker / August 6, 2008 1:28 AM PDT

I Have Just bought an Unlocked Sony Ericsson W980 and i have a vodafone sim card (pay as you go) I cannot use the internet, Picture message, or video call - can i fix this?

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my t-mobile phone
by angelams7 / January 12, 2011 10:10 PM PST

I have had my phone for over a week and have been going crazy because I couldn't connect to my mobile network or receive mms messages. I tried this out and it worked! I'm so excited...thank you!!!

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by tbenzinger / June 14, 2006 3:41 AM PDT

Do you have to set auto-cleanup to five days?

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i don't think so.
by jgvillan / June 14, 2006 3:18 PM PDT
In reply to: autoclean

Not really....this lsit was something I found on the net, and just went through what was said. For the Auto-Clean, that is purely a cell phone maintenance setting. I have mine set to 7. So I can only assume that you can set it to 5, 7, or never.

Good Luck

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Need help
by photosails / June 27, 2006 2:27 AM PDT

I have an unlocked Quad band L6 and I tried entering these settings but I still can't send MMS or acess the Internet.

I wasn't able to enter the group of settings with the Email Gateway and the Service Center No because I couldn't find where those settings were on my phone.

Any help would be appreciated. I'm driving myself over the edge trying to be able to send pic messages.

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these settings are for Cingular, not T-Mobile
by jgvillan / June 27, 2006 6:24 AM PDT
In reply to: Need help

I would like to help you. First off, just know that this is for Cingular settings. Since that I have Cingular, this is what I researched on. Could you give me alittle more info like your cell service and what you wanted to do?

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by photosails / June 27, 2006 6:44 AM PDT

I do have Cingular.
All I really want to do is to be able to send picture messages. I don't really care about getting the Internet to work.
I've tried everything I can to set up the MMS but I keep getting Unable to Send Error Messages.

It's driving me crazy.

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There is an automatic method..
by jgvillan / June 27, 2006 5:01 PM PDT
In reply to: thanks

Try this, as this is an automatic thing that can go from to your phone..

1: Log into with your number and password.

2: Go to My Account, then My Phone.

3: Click on Phone/Device Support.
--Under that, Click on the hyper-link choose another phone/device.

4: Choose Motorola and L6 on the respective fields and then Next.

5: Scroll down to where it says Device Setup and click on the hyperlinks for Auto-configure device for media setup.
6: Follow the On-Screen instructions.

What this would do is to send an auto-setup signal to your L6 (through your cingular account/phone number) and should be able to auto configure your phone for MMS.

Hope that this works out for you and good luck

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razr v3 new carrier cellone
by steven cappitte / March 4, 2008 12:26 AM PST

i have a razr v3 and got it unlocked and i cant get on the internet can someone walk me through it if possbbil i really need help my email please help thanx

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by birdmantd Forum moderator / April 9, 2007 11:10 AM PDT
In reply to: Need help

If you are with Cingular then just go to the web site and go to the phone tutorial. Just pick your phone from the Motorola list and follow the internet setup instructions.

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tried but no luck
by syfeliciano / October 10, 2006 5:03 PM PDT

I just got a new unlocked razor v3i and the text and web doesnt work, I searched the web and found your info on the forum, I tried to input all the info that you recomended for someone else and I cant get it to work still. I am still on the at&t sim card, any other clues

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Try a locked phone.
by R. Proffitt Forum moderator / October 10, 2006 9:27 PM PDT
In reply to: tried but no luck

If you've been looking into this it appears they try to only let locked phones do this trick.


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Try this....
by jgvillan / October 11, 2006 9:36 AM PDT
In reply to: tried but no luck

Sorry to hear about your issues with your phone. When I found the origional MMS setup on the net, it was really for the Cingular network, not AT&T. However, follow this thread: It's something of a discussion on how to set up MMS for AT&T users. I realize that this is rather an old thread, however, this is what I found so far. It's on how to set up a Nokia, but there are names and IP addresses that you can input into your RAZR. I'll keep looking to see if there are anymore.

Hope that this helps and good luck.

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try this 2...
by jgvillan / October 11, 2006 9:43 AM PDT
In reply to: tried but no luck

I found this discussion, specifically for AT&T and RAZR V3....

Here's the thread:

this is what I copied out of it.

Configuring MMS settings on the Motorola RAZR V3.

SUBJECT: Configuring MMS settings on the Motorola RAZR V3.
FACT: Motorola RAZR V3
SYMPTOM: Messaging-MMS

Press the Menu Key.
Scroll to and select WebAccess.
Scroll to and select Web Sessions.
Highlight "AT&T MMS" and press the Menu Key.
Scroll to and select Edit.
Validate the following parameters:
Name: AT&T MMS
Gateway IP:
Port 1: 8080
Domain 1: blank
Service Type 1: HTTP
Gateway IP 2:
Port 2: 0
Domain 2: blank
Service Type 2 WAP
DNS 1:
DNS 2:
Time out: 5 Minutes
CSD no 1: Blank
Username: 1: blank
Password 1: blank
Speed (Bps) 9600
Line Type 1: ISDN
CSD no 2: blank
User Name 2: blank
Password 2 blank
Speed (Bps) 2: 9600
Line Type 2: ISDN
GPRS APN: proxy
User Name:blank
Press the left soft key 4 times to return to the main menu.
Scroll to and select Messages.
Press Menu.
Scroll to and select Message Setup.
Scroll to and select Multimedia Msg Setup.
Scroll to and select Server Info.
Scroll to "AT&T MMS", then press Menu.
Scroll to and select Edit.
Validate the following settings:
Service Name: AT&T MMS
Server Name:
Web Session Name: AT&T MMS

Hope that this helps and good luck.

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(NT) thanks, got it
by syfeliciano / October 14, 2006 12:16 AM PDT
In reply to: try this 2...

I am glad I called the tech support at cingular. after a 40 min call I got the texting and internet working good. It was a completely different set of commands. thank you for your time.

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MMS Web Session
by raffalcon1 / November 18, 2006 9:05 AM PST

This work on unlucked Motorola KRZR K1 too. Thank to you.

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not working
by Charliejjj / November 27, 2006 3:03 AM PST
In reply to: MMS Web Session

mine goes through the motions..goes to 100%, and then says "unable to send"

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