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Internal Error 2352 when trying to install

by tardcore / January 27, 2007 5:52 PM PST

When I try to update Java it gives me "internal error 2352." I have Win XP SP2. I've tried two things I found online... Replacing cabinet.dll files and deleting the "run time" stuff from the programs: common files: installshield folder. Niether have worked. I've also seen this error when trying to install adobe acrobat reader update. Any help would be greatly appreciated.

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Have you tried?
by Grif Thomas Forum moderator / January 28, 2007 9:35 AM PST

Click on the link below and download the full "offline" installer for Java.. Once the installer is on your desktop, open the Control Panel/Add-Remove Programs, then uninstall all other versions of Sun Java.. Once that's done, restart the computer, disable your antivirus temporarily, then run the Java 6 installer.

Click on the link to Sun's Java below, then click on the ''Java Runtime Environment (JRE) 6'' download button. Follow the prompts, accept the license agreement, then download the full ''Windows Offline Installation'' file to your desktop,(about 15 MB), scan it with your antivirus (just to be sure it's clean). Once that's done, if you've already got a Sun Java version on the computer, open the Control Panel, double click on the ''Add/Remove Programs'' section, then uninstall all previous version of the J2SE Java listed there. Once that's done, then install Java JRE 6 from the downloaded installer.

Hope this helps.


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This is where I'm at...
by tardcore / January 28, 2007 2:02 PM PST
In reply to: Have you tried?

I had a someone who is a professional tech help me tonight and it seems that nothing will install on this computer. We tried reinstalling Windows Installer 3.1, XP SP2, etc etc etc and nothing will install. I tried reinstalling windows. It won't allow me to uninstall it because it has a "newer version of windows" and it won't allow me to uninstall SP2. So I am stuck. I'll be getting a new computer in a few weeks, the only problem is I'm trying to get this part time job from home but it requires the latest java and the latest acrobat reader. ::sigh::

Thank you for the suggestion. At this point I'm scared to uninstall Java for fear it won't work and I'll have no Java on the computer.

The only thing I can think to possibly try is maybe rigging it some how to install Java on my external USB hard drive. Do you think that would work? I don't think it would work because it would probably still use windows to install it!

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Nope, External Drive Won't Work...
by Grif Thomas Forum moderator / January 29, 2007 2:02 AM PST

Java will need to install on the same drive that Windows is installed..

That said, if NOTHING will install, then I'm guessing you have a corrupted file system and the best remedy would be to completely reformat and reinstall Windows.. Unfortunately, from the symptoms you describe, there also could be other issues such as a hard drive problems..

In your situation, I would try to nurse the computer along till you get the new one. Since you need it to get the job, you don't want it to crash completely. After you've secured the job or have a new computer, if you've got all the appropriate XP disks and drivers, you could reformat and reinstall Windows to get things running again. It's all done with the XP CD.

Hope this helps.


Hope this helps.


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