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General discussion

Intelenetwireless.com

Dec 11, 2004 10:23PM PST

Could anyone tell me if they have used Intelenetwireless.com to purchase a cell phone and their experience with them? Thanks.

Discussion is locked

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Yes
Dec 23, 2004 4:38AM PST

I bought 2 phones from the company last Feb. The phones arrived quickly without any issues. The documentation they send in the package makes the rebate process as painless as possible.

Overall, the expierence was great. I am looking for a few new phones right now and plan to purchase from them again when my agreements expire.

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Stay away from them!!
Jan 28, 2005 3:30PM PST
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hmm
Apr 4, 2005 4:05AM PDT

My brother just ordered an additional phone through the company without issue. I will admit however, that it is a bit strange that so many others had problems.

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Intelenetwireless.com
Mar 28, 2005 6:40AM PST

My brother and I ordered our phones thru this site. They require you to submit 3 mo. of your cell phone bills 'paid in full', but the deadline is before your 3rd billing cycle can be updated to show zero balance from your service provider. I did not get my rebate and told my brohter of this issue. To avoid the deadline, my brother submitted 3 phone bills, he paid the 3rd on the internet and sent in the confirmation payment page that he printed out and sent it along with the claim. They received it 2 weeks before the deadline and waited 1 mo. later to send a letter to let him know the info was still insuficient that they require the statement from the service provider reflecting 3rd bill paid in full, basically they require your 4th bill which by that time it's past the deadline. Also, it takes 1+ mo after receiving your claim to in put it into their system for processing so by the time it shows up in their system for processing it's past deadline. Their excuse is that they receive a lot of claims and can not input the claims right when they recieve it.

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dont buy cell phones from this site
Apr 21, 2005 10:48AM PDT

please dont buy any cell phones from
intelenetwireless.com.dont get enticed by the kind
of deals they give.u never will ever get all the
rebates.i got 2 phones from them probably 10 months
back n i still have to recive rebates worth of
$160.i called the rebate center many times n most of
the times i've been put hold for a minimum of 20
mins n i've been disconnected in the middle of
conversation quite a few times.their rebate center
does not have a toll free # n u have to talk to the
same rep whom u have filed the complaint with.this
has not happenned to me alone.i know atleast 5 ppl
who got their cell phones from intelenetwireless.com
n never recieved all the rebates.