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Resolved Question

Intel Rapid Storage Technology causing computer to shut off

May 24, 2015 4:32AM PDT

I'm not sure what is going on. My computer is shutting itself off randomly, and then immediately attempts to restart itself. I thought it was due to some malicious software but I did a google search on my problem and upon following some directions (To be perfectly honest I cannot remember exactly what I did, only that I got into a menu that listed "Intel Rapid Storage Technology" with a red "X" next to the exact times the shutdowns were occurring).

I then attempted to update the drivers, but the download I got from the intel site gives me 6 files I have no idea what to do with. The files are named "iaahcic.cat", "iaAHCIC.inf", "iaStorA.sys", "iastorac.cat", "iaStorAC.inf" and "iaStorF.sys".

Also when I attempt to open Intel RST in Control Panel it immediately pops up that the program has stopped working and asks me if I would like to close it or check online for a solution. I tried checking online for a solution but the box that popped up just disappeared after 10 seconds or so.

I recently installed my OS onto a SSD and everything was great at first, but this has been happening with increasing frequency for the last month. I hope there is a quick fix.

Discussion is locked

Anonymous7231986 has chosen the best answer to their question. View answer

Best Answer

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You can try uninstalling that.
May 24, 2015 4:37AM PDT
https://www.google.com/#q=intel+rst+uninstall covers it well enough.

Be sure you have a backup since SSD deaths are quite the data killers. You mention an OS install but let's hear more about post OS install. Motherboard drivers, etc.
Bob
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Thank you
May 24, 2015 5:22AM PDT

Thank you for the reply. I followed all the steps but one thing that worries me is I'm still seeing certain files associated with RST in Driver view. I'm still seeing iaStorA.sys and iaStorF.sys, however when I go into Device manager > Non Plug and Play drivers Intel RST is no where to be found. Everything else seems to have proceeded without issue though, so perhaps that is nothing to worry about?

Also, yeah I learned to have quite a few backups thanks to some scares with regular hard drives a few years ago. Most of my important data is on other drives, the SSD only houses the OS and a few programs I regularly use.

Please forgive my ignorance, but how would I check what drivers my Mobo is running? I'm on Win 7 Home premium 64 bit.

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Its still happening
May 24, 2015 6:03AM PDT

Unfortunately it just happened again. Perhaps I haven't completely gotten rid of it.

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what system are you running?
May 25, 2015 1:23AM PDT

I see an inf file for installation, but that would be for XP or earlier.

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I never "check" motherboard drivers.
May 24, 2015 6:33AM PDT

I go get them, install them and then I know it's right. Sorry if I'm unclear here. That is I deal with so many machines that I won't spend time looking if the right driver is installed. Why do that when I can be sure?
Bob