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Integrating a Caller ID system into UK routers!

by tellows / November 20, 2013 7:35 PM PST

Hello all!

I'm posting to ask for some technical advice on British routers for our company, tellows.

Based in Germany, tellows provides an online platform in over 40 countries on which users can report their experiences with telephone numbers. This data is compiled and, via an algorithm, a trustworthiness rating (on a scale of 1-9) is generated for each number. Effectively, therefore, the website acts as an online phone number database that users can consult when faced with a call from an unknown number.

To make this tool even more effective, the tellows team have found ways to link the database directly with a telephone line, whether landline or mobile, so that the trustworthiness score will appear automatically on your caller display when a call comes through. For mobile phones, we have formulated Android and iPhone apps. In Germany, as far as landlines are concerned, we have successfully imported xml files of 'untrustworthy' numbers (score 7-9) into the Fritz!Boxes (Germany's leading router); this means that incoming calls are filtered through the 'phonebook' element of the router, so that untrustworthy calls will be picked up on and the score displayed on the caller display. We have also, as an alternative, used Asterisk systems to ping real-time queries to the tellows API.

We're now looking to go further and expand the service we can offer to our international market, and to do this, we are seeking advice from telecoms and router experts about the viability of using tellows in conjunction with other systems/routers.

We'd like to use this thread to discuss UK telecommunications systems that could be used to make this 'integration' possible.

The sorts of things we'd like to know are:

Are there any routers that would allow the import of tellows 'scorelists' in the same way that the Fritz!Box does, i.e. does the router contain the 'phonebook' element that the Fritz!Box does, and are xml file imports possible?

Which router manufacturers use Asterisk and allow you to install plugins on telecommunications systems? We're particularly interested in the key routers from the Big 4, namely BT, Sky, Virgin Media and TalkTalk.

What alternatives to Asterisk are available on widely-used telecommunications systems that would be compatible with tellows?

We'd really appreciate any feedback and ideas that you may have.

Thanks in advance!
The tellows team

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Clarification Request
So this is the old reverse phone number lookup idea?
by R. Proffitt Forum moderator / November 21, 2013 6:58 AM PST

All Answers

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Why not ...
by Kees_B Forum moderator / November 20, 2013 7:54 PM PST

ask the Big 4 what routers they supply their customers? Then ask all your technical question about those models to your local (German) tech support from the manufacturer?


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Thanks for your response!
by tellows / November 20, 2013 10:46 PM PST
In reply to: Why not ...

The main routers supplied by the 'Big 4' are the SkyHub, BT HomeHub 4, Virgin Media SuperHub and the TalkTalk Essentials/TalkTalk Plus Router; these are the standard models supplied with any contract.

Apologies if I'm being dim but I'm not sure I understand what you mean about asking for German tech support! Our aim is to make a Caller ID solution (similar to the one already available to the German market thanks to the Fritz!Box) available for users. Are you saying you think it would be best to chat directly with the manufacturers about compatibility potential?

Thanks again!

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(NT) That's what I meant indeed.
by Kees_B Forum moderator / November 21, 2013 6:45 AM PST

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