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Integrated sound card issues

So I bought a new computer and everything worked great. I thought that since it came with a lot of excess software I'd reformat, so I do. I install windows XP Pro Media Edition onto the computer as well as service pack 2. I try the driver cd for the motherboard and it doesn't work (as Intel says on their website).

So I download the drivers myself and get everything working but the sound card. It comes up as a "PCI Device" under device manager in the unknown devices categroy.

I got the drivers straight from Intel but they don't seam to work at all. I even tried manualy configuring this so called "PCI Device" with the drivers but no luck, under sound options everything is still greyed out.

Any suggestions?

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Suggestion? Follow the forum tip.

If you didn't see the forum tip, it reads: Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution.

Notice how it asks for model numbers, hardware and such? Without this, there's not much going to happen with your post other than for members to ask for the details.

As to using Intel drivers, I did run into someone that tried that on a not made by Intel motherboard. That didn't work. What did work was to go to the maker's web site.

Best of luck,


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I already said I'm on XP Pro Media Centre and that my integrated board is from Intel but if you need exact info then I have the Intel D845GVFN motherboard. The sound driver from their website is Realtek AC'97 Sound System Software.

O.K so I open the Realtek sound manager (it came with the sound drivers) and it aknowledges the driver itself but under audio controller it says N/A, audio codec is blank.

Also, when I try to run other programs in the driver folder it gives me errors like "cannot load driver (rtport.sys)!" or "cannot find SETUPX.DLL".

Any ideas?

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Sound Driver

mc_bob, check in the bios to see if the onboard sound is enabled, and the pci/agp option is disabled?
Tapping the delete key during the memory test during the boot process will get you there on most newer machines.

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I checked

I checked it all already, no sale.

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RealTec Sound.

Had kinda the same thing, go to "Start" - "Run" - and enter "services.msc" in the window, and run it. Then scroll down to "windows audio" and make sure it's enabled "automatic". Then you'll have to re-boot, or "start" the service after setting it to "Automatic". I've a MSI MoBo with AC'97 and somehow that happened to mine.

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It was already enabled

god this is annoying the hell out of me

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Sound Driver

mc_bob, try this. Unzip the driver files to a folder on your computer (a location that you know like desktop)
Go to the Device Manager, right click on the sound card entry, then select uninstall from the menu.
Go back to the Control Panel, choose Add New Hardware. Choose to install the hardware from a known list. If its not in the list, go Back, then have windows search for the device. When it find the sound card, choose to install the driver from a specific location, then Browse to the desktop or where your driver is located. You may have to open the folder to choose the proper driver for your OS. Highlight it, then click OK, to see if the driver will install. If not, it could be the wrong version for your hardware.
Best of Luck

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Tried that. Not only does it always come up as PCI Device but when I try and use the drivers either by having it search the directory or if I find the exact inf file and select the device from the list it never works. I've restarted the computer 100 times after uninstalling, reinstalling, etc. no luck.

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