Despite the bad publicity/public opinion, the Mohave Experiment showed that most users liked Windows Vista when told it was something other than Windows Vista. Thus, it is largely a case of someone hearing bad things about Windows Vista and then telling others bad things about Windows Vista without giving it a chance themselves. I am sure you've experienced that in the insurance industry.
As to Windows XP, some business systems still have downgrade rights offered by the manufacturer, though it is model-specific. I believe Dell still has a nice selection. However, note that those that come with Windows Vista preinstalled now qualify for free upgrades to Windows 7 when it is released on October 22nd. With Windows Vista, particularly SP2, surprising many without prior experience, and a free upgrade, you may want to reconsider a Windows Vista laptop.
It sounds like Vista is crashing and windows XP is the os to use for insurance software. I was looking for a new laptop but they all come with vista installed, not xp. Does anyone know where you can buy a new laptop with XP installed.
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