Computer Newbies forum

General discussion

Instant access

by padi89 / October 28, 2005 9:26 PM PDT

Hi, i recently noticed a blank space in my toolbar at the bottom right of the screen and when i scroll over it it says instant access.I cant find it in add/remove programmes and i have ran norton,adaware and spybot but i cant seem to get rid of it.I have looked at sites showing how to do it manuallly but as im a newbie i cant follow it.Does anyone know if there is a tool that i can purchase or download to get rid of this?,or does it mean getting a technician out?I run windows xp and i just turned it off in msconfig at startup,probably doesnt make any difference.If anyone can help i would be greatfull.thanks

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(NT) (NT) What happens if you right click it?
by Coryphaeus / October 28, 2005 9:43 PM PDT
In reply to: Instant access
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click it
by padi89 / October 28, 2005 9:52 PM PDT

two options came up and one made a box come up in the middle of the screen with somthing about a password

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Something?
by Coryphaeus / October 28, 2005 10:58 PM PDT
In reply to: click it

It's hard to help if you don't give exact messages.

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sorry
by padi89 / October 28, 2005 11:47 PM PDT
In reply to: Something?

i couldnt give the exact message as when i unchecked it under msconfig/startup it hasnt shown up on the toolbar so i rechecked it and restarted but it doesnt come up.Under msconfig on startup it is listed as rundll32 EGCOMSERVICE_1051.dll,InstantAccess.I hope this may help.I have noticed too that upon turning off my computer a window shows up before shutdown saying Net broadcast eventwindow and then the default beep sounds before shutting down,could this have anything to do with it or is it another bug?Thanks

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That helps, you're infected. . .
by Coryphaeus / October 29, 2005 12:10 AM PDT
In reply to: sorry

I did a search on EGCOMSERVICE in Google and found the answer below. It can be rather nasty.

http://securityresponse.symantec.com/avcenter/venc/data/dialer.inproc.b.html

After you've fixed it, go to my site below and scroll down to the Anti-Spyware suite. Do a little reading and install the recommended programs to prevent this from happening again.

Good luck,

Wayne

Wrinkles only go where smiles have been - JB
Click here to see the CNet faces, learn a little about telephones,
internet connections, spyware removal, and download free software.

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followed instructions
by padi89 / October 29, 2005 3:36 AM PDT

Hi, i have followed all your instructions and i have ran norton,microsoft antispyware,spybot,adaware on normal and safemode including deleting the registry entrys suggested.I was wondering if there is a way of knowing that i have gotten rid of this problem?I still see it listed in msconfig/startup but it is unchecked and i still get that default beep on shutdown.Thank you for all your help and time it is much appreciated,padi.

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One more little program. . .
by Coryphaeus / October 29, 2005 12:54 PM PDT
In reply to: followed instructions

At my site in the Software link is a program called Starter. Install it. It gives you a list of programs running like msconfig, but Starter will allow you to completely delete the entry. This should finish it up.

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thanks
by padi89 / October 30, 2005 4:32 AM PST

thanks for all your help, everything is fine now,much appreciated,padi

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