Windows 7 forum


Installing Service Pack 1 ruined everything

by Krackerjaxx / March 20, 2013 1:21 PM PDT

So as you may all know, Windows 7 officially started to have Service Pack 1 start to automatically install on March 19. So it just installed for me last night (without my permission)... and It screwed me good and hard. I have lost pretty much every single preference on my computer.

Browser bookmarks, teamspeak bookmarks/preferences, wallpaper, every single desktop icon that isn't a shortcut to a game.

And, worst of all, every single file/folder I had on my desktop. Gone. Just gone. I was a lazy guy and my desktop was COVERED in files. Over 100GB I would wager.

Is there any way to reset any of this? Are the desktop files stored anywhere? Is Service Pack 1 supposed to do this? Any help would be greatly appreciated.

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Maybe not help
by Jimmy Greystone / March 20, 2013 1:35 PM PDT

Maybe not help exactly, but this is often the sort of experience that drives home the importance of backups to most people, so make sure you're among them. Also, this sort of thing is typically a sign of there having been, and quite possibly still being, some kind of malware infestation. So in a sense, it's kind of a blessing in disguise by rooting out something that may have been silently lurking on your computer for who knows how long, and doing who knows what. The silent ones are often the most dangerous.

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I've never had a problem with Service Packs, but...
by wpgwpg / March 20, 2013 1:36 PM PDT can try going to Start -> Control Panel -> Programs and Features -> View Windows Updates and look for Windows Updates. If you haven't installed any other updates on top of SP1, you can probably uninstall it from there. As for your desktop, you can click Start -> Computer -> Desktop. Then right-click Desktop and click Properties. Finally click the Previous Versions tab and see if any of your missing files are there. Previous versions aren't around too long, so the sooner you try this the better.

When you've gotten your system back like you want it, I urge you to get yourself an external hard drive and a good 3rd party backup program. You can set it up to do everything automagically at the time and frequency of your choice. 1 TB external hard drives are about $70 these days and a really good FREE backup program is the Easeus todo backup free which you can download from . That can save you a lot of time and frustration the next time something like this happens. Sooner or later it happens to all computers for one reason or another.

Good luck.

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by Krackerjaxx / March 20, 2013 2:15 PM PDT

Thank you for the reply.

Could uninstalling Service Pack make my files just appear again?

Looking at the previous versions tab just shows today. Nothing before that.

I actually do have an external hard drive. I back things up to it when I plan to move things, reinstall windows, etc. I just never would have imagined that an official update from MICROSOFT could make everything go so wrong. Especially one that has been around for so long.

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Have you ever run a registry cleaner?
by wpgwpg / March 20, 2013 11:47 PM PDT
In reply to: Thanks

The most common way for updates to cause problems is after people run registry cleaners. This is because these programs remove registry entries that are there for future use, so when updates come along and expect those entries to be there, wham-o, wierd things happen. Murphy can strike a computer at any time which is why it's a very good idea to back up regularly.

Good luck.

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Re: desktop
by Kees_B Forum moderator / March 21, 2013 12:11 AM PDT

The desktop is just a folder in a profile. The best way to look at is (My) Computer or Windows Explorer.

And you can search for any file that should be there (if you know the filename) just like you can search for any other file on the computer. So nothing is lost if such a search finds what you need.

It looks like you logon in a new Windows account or a default Windows account. Then everything should still be present in your old Windows account.


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