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Installing Scanner

by wrytat / July 5, 2005 5:07 PM PDT

In connected a scanner, ScanPort SQ3036, and installed its driver, ScanModule 2.48. However, when I go to Control Panel -> Scanners and Cameras, the scanner is not there. I tried adding an imaging device, I clicked have disk, and selected the folder where i kept the installation program for the drivers, it gives me an error message stating that, "The specified location does not contain information about your hardware."

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How to install?
by wrytat / July 5, 2005 5:10 PM PDT
In reply to: Installing Scanner

Sorry, I haven't ask the question. How to install the scanner then? The driver that are available are only Win NT, Win 3.1, Win 95 and Win 98, and Win ME and Win 2000 compatible. No XP... How? Thank you.

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Go to the web site and download
by glb613 / July 5, 2005 8:25 PM PDT
In reply to: How to install?

an XP compatible driver. There may not be one if the scanner is old and out of production.

XP is very picky when it comes to installing peripherals. Most of the time you need to install the software first. Once that is complete, you connect the device. If not done properly, the device won't work.

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no XP compatible driver
by wrytat / July 6, 2005 10:39 AM PDT

If there's no XP compatible driver for my scanner, does that mean I can't install the scanner?

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Is there a Windows2000 driver?
by Dick White / July 6, 2005 10:50 AM PDT

Since XP is an extension of the earlier W2K, sometimes the 2K driver works in XP as well. If no 2K driver, you scanner may be too obsolete


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Yes there is...
by wrytat / July 6, 2005 1:06 PM PDT

There is Win 2K compatible driver, but after installing it, the scanner does not appear at "Control Panel|Scanners and Cameras". Then I tried adding the imaging device, and locate the Win 2K compatible driver's inf to install, it gave me the error message, "The specified location does not contain information about your hardware.".

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It probably won't work.
by glb613 / July 6, 2005 8:41 PM PDT
In reply to: Yes there is...

Many companies didn't make new XP drivers for their old, out of production products. The good news? New scanners or all-in-ones are very reasonably priced.

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agree, probably won't work...
by Dick White / July 7, 2005 12:00 AM PDT
In reply to: Yes there is...

Some of the W2K drivers work in XP, others don't. You gave it your best. Time for a new scanner.


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Some scanners are WIA compliant.
by R. Proffitt Forum moderator / July 7, 2005 12:46 AM PDT
In reply to: Installing Scanner
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by wanness / July 7, 2005 9:08 AM PDT

I have a PSC 500 that is a few years old. With the last install of a complete OS, (WinXP Pro), Office XP, I find that I have to change ports to get it to print and scan. To get it to print, I have to change the port to LPT1, to get it to scan I have to change to DOT4. This may or may not give you some further ideas. Bill

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What this means is...
by R. Proffitt Forum moderator / July 7, 2005 10:23 AM PDT
In reply to: Scanning

You need better drivers. Sadly, you know who would issue them if there are any.


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Thank you
by wrytat / July 7, 2005 2:12 PM PDT
In reply to: What this means is...

How I hope my 'cost-saving' company is willing buy a new scanner. They are still using a 20 over years old type writer.

Anyway, I still can use the scanner if I use an image editor, although the scanner does not appear at the Scanners and Cameras folder.

Thank you for all your help and advice.

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