install it over the old version. Whoever told you that is NOT computer literate. You'll have major problems.
Do a full uninstall. After it's uninstalled, back up your registry. Then search for all occurrences of Symantec and remove them. Then uninstall the Live Update from Add/Remove.
Then install the new version.
Telephony facts, analog/digital explained.
See the CNet faces behind the posts.
I think computer viruses should count as life. I think it says something about human nature that the only form of life we have created so far is purely destructive. We've created life in our own image. - - Stephen W. Hawking
Thanks in advance for any help.
I received error message that my Norton antivirus Live update would not load. Norton helped me but what they suggested did not work. The last thing they suggested was to un-install the program and re-install it. Since I no longer have the disk, can't do that. So, it was decided that since the version of Norton I have was old, might be a good idea to just buy new version.
I purchased Norton 2004.
Now to my question. Do I un-stall the old version or can I just install the new version without un-installing the old one.
The man at Office Depoe said just install over the old one. Thought I'd ask the experts.
Thanks again. Always the newbie.....Jo