Question

Installing New Graphics Card on Intel

May 10, 2016 12:36PM PDT

I've got a Sapphire HD 7770 GHZ Edition Graphics Card that I'm trying to see if is possible to use in my current PC.

Currently have an Nvidia card which works fine but would like the extra boost and better run with the Sapphire.

Processor is Intel Celeron CPU E3400 @ 2.60GHZ (motherboard Intel).

I tried the card in the PC and the PC loaded up fine but when I tried to download the drivers, all I could get was the Catalyst installer from everywhere I tried. I ran the installer but after it didn't change anything, was still showing up in the diag as onboard graphics and now showing the graphics card at all.

If it's possible to do, could anybody run me through a guide of what I need to do to get it running? Would be greatly appreciated.

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Comments
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Answer
For a step by step, let's go to the video card maker.
May 10, 2016 12:58PM PDT

That way we get the manual and the correct drivers. Be sure to add your OS and some machine details.

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Hey
May 10, 2016 1:31PM PDT

Hey, thanks for the reply.

I've already been over to the AMD website as I mentioned in my original post. When I download the driver it';s actually the creative suite that they call it. It runs through the installation and then says finish. After that it doesn't show any changes that I can see, the graphics card doesn't seem to show.

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That's the chip maker
May 10, 2016 2:31PM PDT

We need the board's maker. AMD (ATI) does not make the board.

-> OK, you say you installed the driver and it can't see the new GPU (that's your graphics board.) Most common issue I run into is the motherboard drivers but we have yet to hit the GPU maker's web site for this board.

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Asus
May 10, 2016 3:09PM PDT

Apologies, I thought it was down to getting the drivers for the actual video/graphics card itself rather than the board (which is what I did with my NVidia one).

I had a look at the board and all I can see is it says:

Asus - Anti surge directx 10 support

Is that any help? Appreciate the help.

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Some GPUs will work out like that.
May 10, 2016 3:27PM PDT

But here we are with a GPU that didn't play along.

"Sapphire HD 7770 GHZ Edition" is what you noted so off ot Sapphire.

Is this your card?
http://www.sapphiretech.com/productdetial.asp?pid=E526513F-4894-495A-8859-972F2F488D42&lang=eng

Use the drivers from their.
The Graphic Card User Guide tells us how to install.

I believe all the 7770 took another power connection so "If your card requires supplementary power and must be connected directly to
the power supply, locate the appropriate power connector cable(s) from the
power supply and connect it (or them) to the graphics card's supplementary
power connector(s)."

I find folk with used gear often omit that power connection and it won't work.

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Issue
May 10, 2016 3:36PM PDT

Thanks again guys.

Yeah, that's the card. I've tried to download the driver from there however upon launching it I got:

We were unable to find a driver for your system. Your operating system may not be supported.

(I'm running Windows 7).

Potentially means I can't use this graphics card on this PC?

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Or it's in the wrong slot, is not powered up.
May 10, 2016 3:38PM PDT

You didn't tell if you connected the card to the PSU. Also I can't tell which PC you have so a lot of unknowns.

Is this card used? Could be dead.

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Connected fine
May 10, 2016 3:45PM PDT

I made sure to connect it properly as well as connecting the correct wire to it. Don't believe there's any issues with the card itself, it's a used one that was running fine on another PC.

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Then it's either incompatible or
May 10, 2016 3:53PM PDT

Motherboard drivers are not supporting this card.

I can't find the host PC so I can't see if folk wrote about GPU issues.

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Answer
Hd 7770
May 10, 2016 3:29PM PDT
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Issue
May 10, 2016 3:36PM PDT

Thanks again guys.

Yeah, that's the card. I've tried to download the driver from there however upon launching it I got:

We were unable to find a driver for your system. Your operating system may not be supported.

(I'm running Windows 7).

Potentially means I can't use this graphics card on this PC?

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Issue
May 10, 2016 4:24PM PDT

Power down the machine.

Remove old video card.
Install new video card.
Connect the monitor.

Power up.
Does the monitor show a bios screen?

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