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installing external hardware

i just purchase western digital external hd, i already formatted it in disk management and yet the wizard cant still find a better match,thats what its said everytime i updated it, it says also if i plug it the windows will automatically detect the device but i didnt see anything, i still cant install it, im using xp.

can someone help me?

thank you

trishakitten

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Better match to "what".

In reply to: installing external hardware

You didn't tell much and may want to read the red note again:


Note: If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem.

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installing external hardware

In reply to: Better match to "what".

im using windows xp,service pack 2,intel pentium 4,
248 mb,

im trying to install an 80 gb western didgital external hard drive, i formatted it already but still i cant install it, its says in a guide that the windows wizard will automatically detect its device but no wizard is coming out, i dont know whats goin on, pls help me
thanks...

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2 items.

In reply to: installing external hardware

Such drives can fail with USB 1.1 ports or cables and... drive letters can vanish which has me checking TWEAKUI to see if the letters were unchecked.

Since it's new, why not return it as defective?

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Did you install any software...

In reply to: installing external hardware

...before you plugged the drive in? Usually USB devices have a preferred order of installing, if software is necessary. Did you try another USB cable or port? Did you follow the installation instructions that came with the drive? If you list the drive model number it would be easier to help.

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no software

In reply to: Did you install any software...

there is no software needed according from the installation guide,i just dont understand how this thing work, everything is ok in the device manager, i active the partition and formatted it, the icon of the external hd shud be in my computer,den i manually updated my driver and teh wizard said we could find the better match for software, i dont understand....

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im ok now

In reply to: installing external hardware

thanks for all the help

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