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Installed SP2, CDR Drive Disappeared

by garyb2b / November 30, 2004 10:15 AM PST

I have a Compact Presario 5000 that has been flawless. (Well, flawless since upgrading to XP from ME a couple years ago) It includes a CDR and DVD drives but after installing SP2, the CDR drive has disappeared. I found 9 pages of suggestions on the Compact/HP site but none have worked. I also attempted to disconnect the drive and then plugged it back in, hoping Windows would "see" it and treat it as new hardware found but no suck luck.

Suggestions anyone?

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