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Install hangs while copying files

by Ron5x / April 20, 2004 11:59 PM PDT

Installing to a formatted HD with Win98se and the system hangs at the 'copying files needed for Windows Setup' message. I've swapped out the CDRom and have tried different versions of windows. Not sure what's causing the issue. Windows XP begins copying files but then is unable to copy a number of different files, eventually failing. System is an AMD 450mHz, 256meg RAM, 8Gig Maxtor HD, Nvidia TNT2 32 meg vidio.
Thanks as always

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Re:Install hangs while copying files
by ronholloway / April 21, 2004 6:14 AM PDT

If you have a CD-ROM Drive cleaner try using it on the CD-ROM drive in question.

Do you have a Windows 98 Resource Kit Manual ? If you do check pages 171 and 201 through 204 for Windows98 Setup Error Messages that occur and are written automatically into Bootlog.txt. Bootlog.txt is in your C:\ drive.

If you need any further assistance give me an email at ronaldholloway@earthlink.net and I may be able to assist you further.

Try all the procedures mentioned above. But it is also possible that the CD-Rom Drive could be setup wrong. It might be set up as a Master or Slave while another drive is setup to the same setting. Thiis action would require taking off the computer case and resetting a jumper on the drive itself.

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Re:Install hangs while copying files
by Kees Bakker / April 21, 2004 6:48 AM PDT

Ron,

Apart from the CD-ROM-drive (which is certainly suspected, and a primary candidate) there could be errors with the hard disk being copied to or with the RAM on the mobo. The CD itself is less likely to be the cause of the problem, because both CD you mention fail.

Some reflection on the cause of the problems that lead to your decision to format and start all over might be useful.

To test the memory: download a program to make a bootable memory checking diskette from www.memtest86.com.

To test the hard disk: scanreg with surface check (thorough scandisk).

If both are OK, and swapping and checking the CD-drive doesn't help either, consider the usual practice of copying the contents of the CD to a folder on the hard disk (can be done with XCOPY from a boot-diskette, you might need to put the XCOPY program on it) and then run setup from the hard disk. XCOPY might already give an indication of the problem (MS-DOS error messages tend to be better then you cite).

Hope this helps.


Kees

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