Windows 10 forum

Question

Install an old printer to Windows 10 computer

I'm trying to add my new Windows 10 desktop computer to my Canon printer that is currently used by my other computers at home through Wi-Fi. When I tried to install the printer driver, I received an error message "A port with the same name already exists. Change the port name". After I changed the port name, the driver still didn't work. How can I solve this problem? Thanks.

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Clarification Request
Please add the old printer model number.

In reply to: Install an old printer to Windows 10 computer

Also a person had this complaint and they were using the CD that came with the printer. Nope, go get the latest at Canon.com. If they only have W7 or W8 get the highest version Windows version they offer.

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Printer model

In reply to: Please add the old printer model number.

The printer model is Canon Pixma MP620. The driver, a version for Win 8.1, was downloaded from Canon web site.

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"Canon has not yet released the printer driver for Windows..

In reply to: Printer model

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Sorry about the delay

In reply to: Printer model

All Answers

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Answer
printer issues

In reply to: Install an old printer to Windows 10 computer

well if you have windows 10 then you will suffer your printer or other related issues, no matter if you have CD along with your printer, the fact is that windows not released yet windows 10 printer driver

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Grammar.

In reply to: printer issues

There is no such company called windows and Microsoft doesn't usually release drivers but we hope their driver system might have it.

Also, the CD that comes with devices is usually ignored by seasoned Windows installers. We go get the latest when we are setting up the PC.

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