Dell forum

General discussion

Inspiron 710M freezes up! Help!

by peggy8031 / December 29, 2009 9:48 AM PST

A few minutes after I boot up, My Inspiron 710M freezes up and nothing will move. I power off, wait a couple of minutes and power back on. It works for a few minutes and the same thing continues to happen. Can anyone point me in the right direction to resolve this problem? Thanks

Discussion is locked
You are posting a reply to: Inspiron 710M freezes up! Help!
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Inspiron 710M freezes up! Help!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
From the Cnet Laptop troubleshooting forum
by R. Proffitt Forum moderator / December 29, 2009 10:59 AM PST
Collapse -
Inspiron 710m freezes up
by peggy8031 / January 1, 2010 1:17 AM PST

Thanks for a quick response. However, I have had the computer taken completely apart down to the CMOS battery and it is as clean as a whistle. Does anyone have any other ideas of what the problem could be?

Collapse -
Tell a little more.
by R. Proffitt Forum moderator / January 1, 2010 1:22 AM PST

Did you see them apply the heat sink compound? I saw a spat of machines last year where some tech in town was cleaning the machines and was not applying heatsink compound. They told the owners it was optional since the metal parts were bolted together and the heat would get out.

If it still locks up and a fresh install of the OS fails to fix it, then it's either an old machine issue where a new motherboard, ram or hard drive is needed. I can't tell which it is from your story and didn't read where I could not dis miss the old heat issues.

In fact, let's cover the use of the laptop. Is it on a desk or some comfy couch?
Bob

Collapse -
Heat Sink Compound
by peggy8031 / January 1, 2010 10:39 PM PST
In reply to: Tell a little more.

Thanks, Bob. I was not aware of needing heat sink; I will get some today and check it out.

As for where the computer is used: on a desk. It belonged to my granddaughter and I am sure no maintenance has been performed on it until now. I am attempting to revive it!

Collapse -
That's good to read.
by R. Proffitt Forum moderator / January 2, 2010 12:40 AM PST
In reply to: Heat Sink Compound
Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?