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Question

Inspiron 660 desktop hangs at Dell logo

by mrsimpson2 / April 20, 2015 11:07 PM PDT

My Dell Inspiron 660 desktop Hangs at Dell Logo on restart. If I disconnect and reconnect the power cord it will proceed to startup. Any suggestions will be appreciated.

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All Answers

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Answer
This is a classic sign of BAD CAPS.
by R. Proffitt Forum moderator / April 21, 2015 12:17 AM PDT

It could be that issue or just the other failed motherboard or power supply. I'd inspect for BAD CAPS but tell a little more. Some folk install a more powerful graphics card and this will happen.
Bob

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Answer
Solution
by AshikUatDell / April 21, 2015 8:29 PM PDT

Hello

My name is Ashik and I work for the Social Media and Community Team at Dell.

For the issue that you that you are facing Try to drain flea power on the system and test. T\

- Remove the battery and then disconnect the AC adapter if connected.
- Press and hold down the power button for 15 seconds then release it.
- Reinsert the battery and then reconnect the AC adapter.
- Turn on the computer.

If the issue still persists try reseating the system memory and check for functionality.

Ashik
Social Media and Community Professional
Order Status : http://dell.to/1mpzOt7
Download Drivers : http://dell.to/1pkzznO

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Battery???
by mrsimpson2 / April 21, 2015 9:39 PM PDT
In reply to: Solution

Ashik,

Where is the battery in the tower? I've never had it apart. How do I test??

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Re: battery
by Kees_B Forum moderator / April 21, 2015 10:10 PM PDT
In reply to: Battery???

That's the recipe for a laptop, not for a laptop. I think AshikU didn't read your question well.
Back to what Bob said.

Kees

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