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Question

inspiron 5521 systemrestore key?

May 27, 2013 11:26PM PDT

hi.my operating system is not being seen by the laptop.i think i did wrong things for boot manager.
i would like to restore the operating system windows 8 but:

1.i do not have any system recovery usb disc.
2. there is not any text like "recover your computer" in the boot settings.(the thing i come to with F12)
3. Ctrl+F11 does not work

do you have any idea what can i do to restore the system into my laptop?is there any hot key etc.?Regards.

Discussion is locked

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Answer
Re: boot manager
May 27, 2013 11:34PM PDT

Maybe the things that you did for the boot manager were so wrong that you messed up not only the access to Windows 8 partition, but also to the recovery partition.
Then the thing to do seems to be to find a 'system recovery usb disc', whatever you mean exactly. Dell customer service can surely help you.

Kees

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Answer
inspiron 5521 systemrestore key?
May 28, 2013 8:59PM PDT

Hi ihsankocak,

I would suggest you to run the Dell Diagnostics to check the hardware functionality. Power off the computer -> restart the computer, press 'F12' key on the Dell logo -> Select 'Diagnostics' from the boot menu.

If Diagnostics doesn't show any error code, you may follow the steps below and try repair the OS.

-Power off the computer.
-Restart the system. At the system logo screen immediately press and hold 'SHIFT' and tap the 'F8' key to enter'Recovery' and select 'See advanced repair option'.
-At 'Choose an option' click 'Troubleshoot'.
-At 'Troubleshoot' click 'Advanced options'.
-Right at 'Advanced Options' screen left-click 'Windows Startup Settings'.
-Now, at 'Windows Startup Setting' click 'Restart' and allow your system to finish with the process. It will do the repair without making any changes to your important folders.

If the issue persists, you may try 'Automatic Repair' option in the above step and check if it is able to fix the issue.

Please reply with the findings.

Thanks and Regards,
Appu S

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thnak you for the reply
May 29, 2013 12:56AM PDT

i ran the diagnostics.no errors.and Shift+F8 or Ctrl+F8 or Ctrl+Shift+F8 does not work in my inspiron 5521.

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Try performing PC Restore.
May 29, 2013 8:38PM PDT

Hi ihsankocak,

Thank you for the response. You may try to perform PC Restore using the following steps.

Note: This step leads to complete data loss including pictures, music files, videos, documents and applications. Please disconnect any external peripherals as well.

-Shut down the computer
-Power On the system
-Power Off the system at Dell Logo with "rolling dots" at the bottom of the screen
-Repeat steps 2-3 times so that it starts automatic repair
-Let automatic repair finish and then click 'Troubleshoot'
-Click the Dell Backup and Recovery icon.
-The system restarts and comes back up, click Next on the Dell Backup and Recovery Screen.
-The system would be checked to see if the smart repair option can fix the issue, click Next once this is done.
-You will be prompted to select the backup to be used, click the factory image option or select from one of the backups. Click Next.
-You will be prompted to backup your files, if needed do so by selecting the option Yes, backup my personal files (Make sure to have an external backup hard drive handy.) or select No, Erase my files.
-The system goes ahead and completes the restore of the operating system. Click Restart when prompted.
-Follow the on-screen instructions to setup the system with windows.

If the above steps do not produce any positive results, you would require the operating system discs to restore the system to factory condition.

Hope this helps.