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Inspiron 1525 DVD drive

I've seen this on a few other forums, but not here -- was wondering if anyone has experienced this or has ideas for fixing.

the DVD drive on my days-old Inspiron 1525 randomly pops open with no real rhyme or reason. Most often it happens when I'm doing something like this--commenting on a forum. But other times it just does it for no apparent reason (though I'm not sure if Internet is up when it happens). I know other users have experienced this on this model; I've read about it, but no solutions were offered.

Dell sent me a new drive, but it seems to me less like a hardware issue and more like--something is not compatible with another program. It's a TSST dvd-cd rw TSL632H ATA device--The device "is working properly" and plays things fine (not that I really use it). The PC is running Vista Sad of course and there's a bunch of 'media' software on it (that isn't running when this happens) but other than that nothing out of the ordinary is installed.


Thanks in advance.
zbs72

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When you have time to do this

In reply to: Inspiron 1525 DVD drive

Preferably overnight, try this

Click start, run or hit the Windows key and the R key at the same time.

This brings up the run command.

Type

CMD

hit enter.

type

chkdsk /r

hit enter. answer with a Y

Restart your computer and the computer will check for errors.

Does it still happen?


Rick

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when i do the chkdsk command....

In reply to: When you have time to do this

i get a message:

"access denied as you do not have sufficient privilegs -- must operate in elevated mode"

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First thing I'd do

In reply to: Inspiron 1525 DVD drive

First thing I'd do, is look at any hotkey programs Dell might have installed on the system, and try disabling them to see if that helps at all.

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You said days old.

In reply to: Inspiron 1525 DVD drive

Make it a warranty issue. Contact Dell.


Rick

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Inspiron 1525 DVD drive pops open

In reply to: Inspiron 1525 DVD drive

I have no solution, but this happens to my Dell 1525 laptop frequently. I removed Vista for XP and this still happens. I updated the firmware from dell.com, no better. I feel strongly this it is a software rather than hardware issue.

If anyone has a solution, please post it.

Thank you.

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how to change the inspiron 1525 vista home basic to xp

In reply to: Inspiron 1525 DVD drive pops open

you said in your post that you managed to put xp on your dell. I have tried everything and have not yet been able to change it to xp.
please advise how you did it.

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Not Windows-specific

In reply to: Inspiron 1525 DVD drive pops open

I get this with OS X as well, so it's not Windows-specific. It's either hardware, firmware, or BIOS.

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