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Inspiron 1525 DVD drive

by zbs72 / August 7, 2008 3:17 PM PDT

I've seen this on a few other forums, but not here -- was wondering if anyone has experienced this or has ideas for fixing.

the DVD drive on my days-old Inspiron 1525 randomly pops open with no real rhyme or reason. Most often it happens when I'm doing something like this--commenting on a forum. But other times it just does it for no apparent reason (though I'm not sure if Internet is up when it happens). I know other users have experienced this on this model; I've read about it, but no solutions were offered.

Dell sent me a new drive, but it seems to me less like a hardware issue and more like--something is not compatible with another program. It's a TSST dvd-cd rw TSL632H ATA device--The device "is working properly" and plays things fine (not that I really use it). The PC is running Vista Sad of course and there's a bunch of 'media' software on it (that isn't running when this happens) but other than that nothing out of the ordinary is installed.


Thanks in advance.
zbs72

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When you have time to do this
by PudgyOne / August 7, 2008 3:49 PM PDT

Preferably overnight, try this

Click start, run or hit the Windows key and the R key at the same time.

This brings up the run command.

Type

CMD

hit enter.

type

chkdsk /r

hit enter. answer with a Y

Restart your computer and the computer will check for errors.

Does it still happen?


Rick

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when i do the chkdsk command....
by zbs72 / August 9, 2008 5:35 AM PDT

i get a message:

"access denied as you do not have sufficient privilegs -- must operate in elevated mode"

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First thing I'd do
by Jimmy Greystone / August 7, 2008 3:50 PM PDT

First thing I'd do, is look at any hotkey programs Dell might have installed on the system, and try disabling them to see if that helps at all.

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You said days old.
by PudgyOne / August 9, 2008 2:03 PM PDT

Make it a warranty issue. Contact Dell.


Rick

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Inspiron 1525 DVD drive pops open
by tjj_m3 / September 23, 2008 5:40 AM PDT

I have no solution, but this happens to my Dell 1525 laptop frequently. I removed Vista for XP and this still happens. I updated the firmware from dell.com, no better. I feel strongly this it is a software rather than hardware issue.

If anyone has a solution, please post it.

Thank you.

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how to change the inspiron 1525 vista home basic to xp
by farrigirl / October 26, 2008 6:11 PM PDT

you said in your post that you managed to put xp on your dell. I have tried everything and have not yet been able to change it to xp.
please advise how you did it.

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Not Windows-specific
by astroconst / October 31, 2008 12:13 PM PDT

I get this with OS X as well, so it's not Windows-specific. It's either hardware, firmware, or BIOS.

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