Call the IT staff and ask them for support. I know more about this but it's their laptop and they may have pushed out an update and need to get you the card.
My work laptop (An HP running windows XP) is saying "Insert Smart Card into Reader" when I power on the laptop. After a while that message goes away and it says "F10 = ROM Based Setup" at the bottom of the screen.
This is weird because I don't have a smart card. I've had this laptop for over one year and it has never done this.
Then I tried to press F10, but nothing happens. It just stays hung up like that. The only way to power down the laptop from there is to remove the battery.
But I do not have a smart card (and have never had one).
It has never done this before. Normally it goes to the Windows Login box where I hit CRTL-ALT-DEL and then enter my userid and password.
As a result of this odd behavior, I can't get into my laptop!