Insert crashes Word 2010 and Live Mail immediately when selected on my Windows 7 Professional SP1 - 64 bit Laptop. Winword Error Message reads "(waiting for) Insert Picture", winword.exe -Application Error. The exception unknown sw exception (0xc0000417) occurred in the application at location 0x68d620f0, Click OK to terminate. The system freezes and CTRL-ALT-DEL freezes, nothing works and the only way to recover is to restart the computer. I ran SFC which found no corrupted files and am at a loss as to where to look for the problem. I suspect that it is a OS system problem but am afraid to reinstall Windows 7 because of all of the applications i'm running which I may have a problem reinstalling. Is there anyway to find out exactly what program is causing the system to freeze? I am interested in suggestions, can anyone help me?

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