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Inordinately slow XP bootup (if at all)

by cjsilwood / October 29, 2005 4:35 AM PDT

My XP home bootup usually takes 15 min (Dell 4600 Pent IV, 512 MB, 55 GB disk, SP2) and sometimes not at all, hanging at the click user screen (which unfortunately means a hard reboot). Strangely enough, if I can successfully logon, everything runs pretty fast, as before!! I should add that my partner cannot log on at all at the moment! A first run of HijackThis eliminated one piece of malware. However the bootup is just as slow. I have used AdAware, Spyware Begone, Search and Destroy, IE-Spyad, CWShredder, MS Antispyware, LSP-Fix, AVG, Prevx, Antivir XP, Norton, Avast, Clamwin, Spyware Guard, Spyware Blaster, as well as ErrorGuard, Registry Mechanic, Registry Medic. HD Tune has showed up no problems (apart from 0.1% bad sectors). I have Spyware Guard, Norton 2005 antivirus and Kerio resident, although Kerio very rarely loads at the moment. Is it forum policy to send HijackThis logfiles? Many thanks!

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slow bootup
by byker49 / October 29, 2005 4:43 AM PDT

Looking at your post I see you have several antivirus programs installed. I suspect they are tripping over one another. Decide which one you will keep AVG,Kerio,.Avast,and uninstall all the others. You should only have one antivirus program on your machine. See if this helps.

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hijack this...
by jackintucson / October 29, 2005 5:06 AM PDT

It is not Forum policy to post the log here. You can, however, post it here:

It does sound like you have a "nasty" squirming around in there somewhere. Another bottleneck would be the number of processes you are loading. Take out what you can afford to (but don't take any system critical pgms out). Also, make sure you don't have 'like' programs starting up at boot time. Running two anti-virus programs together will make the computer work harder (longer) trying to resolve conflicts is an example. Perhaps someone else here might have some ideas.

and life goes on...


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I agree with Byker and Jack
by MarkFlax Forum moderator / October 29, 2005 6:58 AM PDT
In reply to: hijack this...

First thing to check is conflicting startup programs.

You should only have one firewall running, (remember, XP SP2's firewall is turned on by default, so if you have another one running the SP2 one should be turned off).

You should only have one resident anti-virus running, ie, just one anti-virus that loads on startup. It doesn't hurt to have more than one anti-virus installed, as you can use the other(s) as a check if you wish, although I find just one fully uptodate AV is enough for me, then I visit an online AV scanner occasionally.

Although I do have Microsoft's AntiSpyware loading at startup, I don't have any other anti-spyware, nor my Lavasoft anti-adware loading at startup. I just start the other programs, up date their definitions, then scan, as and when I need to.

Check your Startup list, Start > Run, type in ''msconfig'', (without the quotes), then click the Startup tab, and see how many programs load at startup and whether you need them all. If you decide to remove some, do them one at a time, and reboot everytime, (you will be asked to reboot anyway), to see which one, if any, makes any difference. When you reboot, and Windows loads, you will get a warning that you have opted for a Selective Startup. That message can be disabled within the message window until the next time you make a change.

What type of internet connection do you have? If wireless, maybe the connection is trying to establish before Windows starts to load. Or if it is a cable modem, is the modem switched on and the ready light steady?

That could be relevant if, say, you have an Instant Messenger trying to load at startup and it is trying to connect, or Real Player, or Quicktime perhaps. I would have none of those loading when I boot up. They are not necessary as they can be started later, when you want them.

If that doesn't solve your partner's account, try starting in Safe Mode and see if you can access her account. If not, the account may be corrupt. If it is, make sure all her personal documents, photos, etc are backed up, and any settings like email, favorites, bookmarks, then delete the account and make a new one for her.

Try those to start with, and let us know how you get on.


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Thank you all!
by cjsilwood / October 29, 2005 8:42 AM PDT

Some ambiguity in my original message. I only have Kerio, Norton antivirus and Spyware Guard as resident. All the others I have tried as applications in desperation. I will certainly try accessing all accounts in safe mode. In terms of backups, are Outlook .pst files easy to move around?

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Outlook .pst
by MarkFlax Forum moderator / October 29, 2005 8:28 PM PDT
In reply to: Thank you all!

Yes they are, I believe you can export/import them, or if not, save the pst files and then replace the new ones with the backup ones when the new outlook account is created.


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