so I am copying the further information in this post and adding it to your other one.
I will lock this thread.
Mark
I have installed Incredimail and now my Outlook Express will not work. Can you only use one email account at one time on the same computer???I have incredimail set up on my laptop as well. I tried exporting my local folders from Outlook Express in my big computer to Incredimail on my laptop and BOTH programmes froze. I'm not sure how the local folders get transferred from one computer to another. I tried following the directions given but it failed. I then tried to copy the local folders to my usb stick and that failed. Can you please help me???

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