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General discussion

incomplete system recovery occupying space on c:

by sidd_49 Aug 22, 2007 5:04PM PDT

i have a compaq presario 6240IN ( 60 GB)having XP HOME and was in the process of doing full recovery using set of 7 recovery CDS that i had made.Initially 5 CDS were accepted,however at the time of recovering CD no 6, i repeatedly received a message "file Base_21.INP" not recovered.thereafter everytime when the comuter was stareted it would go to recovery only with a message "SYSTEM ENVIORNMENT INCOMPLETE" and thereafter recovery would be halted with the above message.

I then installed XP professional and it is working properly but the disc space is reduced to just 5 GB.it seems the previous unfinished recovery is occupying the entire space.kindly assist me in this problem and let me know if there is a way to retrive the data from the previous OS and/or to remove the entire old OS along with the data on it so that enough space is made available on the new XP professional.

thanks

sidd_49

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2 Posts
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Yes...
by John.Wilkinson Aug 23, 2007 9:05AM PDT

You can browse the contents of C:\ and look for folders from the previous installation, copying out those you wish to keep and deleting the rest. Most likely you'll find multiple Windows folders, and perhaps multiple Program Files folders, the old ones you'll want to remove to restore space. Generally speaking the new ones will have a number after them, such as Windows (1), though you may want to browse the contents to determine which (older ones) should be deleted.

Alternatively, you could browse for and save your personal files to a flash drive and then wipe the hard drive, installing XP Professional from scratch. It's more work, but it lets you avoid having to determine what is safe to delete.

John

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incomplete recovery
by sidd_49 Aug 25, 2007 4:44AM PDT

dear sir

thanks a lot for the reply.

when i browse the c:\ drive it right now displays data of only the new operating system XP professional i.e 4.72 GB. all the data of the previous XP home is not at all shown.as the formatting of the old OS could not be finished both the operating systems are only on the same single partition on c:\

as my old OS was infected with virus,my new one also got infected with virus yesterday so i formatted the new one to day and installed Nortan firewall.at the time of performing the formatting, the computer gave optios os formatting the old (NTFS) as well as the new (FAT) installation. i did not try the NTFS because everytime i try its recovery it leads to the same "system recovery environment incomplete" message and asks for the insertion of CD number 6 of the recovery CD pack and stops.

i have tried removing my hard drive to another computer but the same problem persits there also.

kindly advice.

sidd_49

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