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Question

incoming video size changing

Apr 6, 2017 1:28PM PDT

When I open Facebook and want to look at any of the videos they are so large that I cannot view them. I have settings at 100% and have tried to set them lower but still no go?

Discussion is locked

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Clarification Request
Did you try them in all your browsers?
Apr 6, 2017 1:31PM PDT

I saw this in one browser but not another. So for us that was the fix.

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response
Apr 6, 2017 1:35PM PDT

Will try it. Thanks

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OK, now with a RESET NOTED.
Apr 6, 2017 4:27PM PDT

You'll have to install the machine's drivers and browser addons like you had it before.

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Answer
If You're Using A Scroll Mouse...
Apr 6, 2017 4:04PM PDT

...Have you tried holding down the "Shift" key, then rolling the scroll wheel backwards to make the screen, text, and picture smaller?

You can do the same thing on a laptop touchpad.

Hope this helps.

Grif

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video
Apr 6, 2017 4:23PM PDT

I DID just try that, with no success. I believe it has something to do with a reset that I did on the computer a few days ago. Could be that an "extension" threw things off? Thanks for the try.

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Yep, Reinstall All Video, Audio, etc. Drivers, Then...
Apr 6, 2017 7:16PM PDT

The problem with a re-set is that it frequently installs the default drivers that Windows "wants". That doesn't mean they're the best for general operations. Visit the computer manufacturer's website and download, then install the latest drivers for your computer, in this case, the video driver.

Once that's done, you may need to change the "Screen Resolution" settings also.

Hope this helps.

Grif

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video
Apr 7, 2017 5:03AM PDT

Thank you so much. I will immediately do that.