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General discussion

Impossibility to log on

Jun 14, 2010 12:40PM PDT

I have 1 standard and 1 administrator account on my Vista pc.

It is impossible for me to log on to my only administrator account because the welcome screen doesn't go away.

I wasn't able to do anything while in safe mode since i need my only administrator's permission.

I created accounts using the built-in Administrator while i was still on the repair my computer.

When i restarted the PC to normal mode, neither the Administrator nor the newly created accounts existed.

what are the procedures needed to get back an accessible administrator account on my notebook ?

Discussion is locked

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There's a big limitation to OEM supplied Notebook OS DVDs.
Jun 17, 2010 1:42AM PDT

None include the usual repair tools you get with a retail version of Windows. So our options are limited to the usual FILE RECOVERY and then restoring the OS from the recovery media. Since you don't have the right DVD I'll not write about recovery methods that the full OS DVD provides.

--->>> But there are a few key points worth noting.

1. If you couldn't log on as administrator because of a password we can fix that FOR FREE. Google NTPASSWD and use that to reset that password.

2. Even the administrator is going to be asked for permission. The reasons why require too much typing but let's leave it at that. Nothing is broken there.

3. You didn't reveal how this mess came about. Maybe in that story is something that others could use to help.
Bob

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How did you....
Jun 17, 2010 10:20PM PDT

...access the built-in administrator account when you were "repiring" the computer ? At the F8 boot menu, have you tried "...last good configuration..." ? Please provide more detailss about your computer, at least make and model.

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Had to reformat
Jun 19, 2010 9:00AM PDT

I tried Last good configuration and the other options in Repair My Computer.
I activated the built-in Administrator but the Administrator and the accounts i created didn't exist when i restarted the PC.

Therefore, i recently chose to reformat the system
Thanks for ur help