Mac Hardware forum


iMac doesn't recognize DVD

by Smallwerld / June 3, 2012 9:54 PM PDT

I have a couple year old iMAC running OSX. I inserted a home-burned DVD and it is stuck inside. The computer doesn't recognize it is there. It isn't in the finder or iTunes or Disk Utility. Eject, command eject... don't work. I've tried restarting holding the space bar, the mouse button... nope. I repaired the disk permissions for the HD in disk utilities. Still nothing.

Any suggestions? At this point, I just want to get the thing ejected.

Discussion is locked
You are posting a reply to: iMac doesn't recognize DVD
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: iMac doesn't recognize DVD
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Re: DVD stuck
by Kees_B Forum moderator / June 3, 2012 10:00 PM PDT

Ejecting a DVD should be a fully-hardware thing. It needs power, but it doesn't need a working OS. How else to mount a DVD to install an OS?

So if it doesn't work, it needs a tech to repair it (which might mean: take out and replace by a new one). You might feel qualified to do it yourself, or you find a repair shop.


Collapse -
Sometimes patience is a virtue here,
by mrmacfixit Forum moderator / June 4, 2012 9:16 AM PDT

Leaving the machine for a couple of days, using it as normal, and not making any attempt at the DVD removal, has occasionally worked for me.

After a couple of days I went back to it, shut it down, removed the power core for a couple of minutes, restarted holding down the left mouse button and, just like magic, it popped out.

I know it does not really make sense but then again, I don't have a DVD stuck in the slot anymore either.


Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?