Mac Hardware forum

Question

iMac doesn't recognize DVD

by Smallwerld / June 3, 2012 9:54 PM PDT

I have a couple year old iMAC running OSX. I inserted a home-burned DVD and it is stuck inside. The computer doesn't recognize it is there. It isn't in the finder or iTunes or Disk Utility. Eject, command eject... don't work. I've tried restarting holding the space bar, the mouse button... nope. I repaired the disk permissions for the HD in disk utilities. Still nothing.

Any suggestions? At this point, I just want to get the thing ejected.

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All Answers

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Answer
Re: DVD stuck
by Kees_B Forum moderator / June 3, 2012 10:00 PM PDT

Ejecting a DVD should be a fully-hardware thing. It needs power, but it doesn't need a working OS. How else to mount a DVD to install an OS?

So if it doesn't work, it needs a tech to repair it (which might mean: take out and replace by a new one). You might feel qualified to do it yourself, or you find a repair shop.

Kees

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Answer
Sometimes patience is a virtue here,
by mrmacfixit Forum moderator / June 4, 2012 9:16 AM PDT

Leaving the machine for a couple of days, using it as normal, and not making any attempt at the DVD removal, has occasionally worked for me.

After a couple of days I went back to it, shut it down, removed the power core for a couple of minutes, restarted holding down the left mouse button and, just like magic, it popped out.

I know it does not really make sense but then again, I don't have a DVD stuck in the slot anymore either.

P

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