Question

I'm having audio issues on brand new equipment.

Hello,

I'm having some audio issues on a newly built computer. I've tried everything I can possibly think of and am now at a loss. Hoping someone here can help me.

It was working fine until I used the audio hotkeys on my keyboard. Since then I'm getting no audio. (It isn't muted... I've made sure the proper options are selected in speaker properties, etc..)

I've updated all the drivers. Checked both jacks with different headphones and speakers I know are working. Even updated windows. Manually made sure that the drivers were all up to date via the control panel.

Anyone have any other ideas?

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Answer
Given it's new and no make, models supplied.

This is a good time to take it back to it's maker or if self built ask the supplier what parts to RMA.

-> THERE IS ONE BIG NASTY IN YOUR POST. The use of control panel for drivers will break some systems I have. That is, Microsoft's update driver would result in failed audio, video or something else. Your choice on what to do about that.

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Answer
Agreeing with Bob

If you built this computer, you should have the install disc that came with the motherboard.
That disc has the proper drivers

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