Internet Service Providers forum


Im having a weird problem

by Killaheala / February 20, 2015 9:27 AM PST

Hello everyone, i hope someone can help me, i have a rare problem with internet, this is my data:

ping: 23ms
download speed: 5.18 mbps
upload speed: 0.50 mbps

Well when i join a webpage it loads normally without any problem, but when i try to check a mail in hotmail or gmail like a newsletter from CNET the images doesnt load at all, i need to reload the page to make them appear, same for youtube, when i open a video of 2 mins it loads in like 1 hour, but if i recharge the page it loads in 10 seconds, also in my wifi i download a 20mb app in like 2 - 3 hours, i have only 1 computer. can someone help me please?

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Doesn't sound rare.
by R. Proffitt Forum moderator / February 20, 2015 9:54 AM PST

I see such pleas by the thousands on the web. How about more detail?

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by Killaheala / February 20, 2015 9:57 AM PST
In reply to: Doesn't sound rare.

Well about details i guess i cant give more, just that the videos loads in a very low quality and it only happens with videos, pictures in the mails and wifi, but for example facebook loads very well, oh and my router has like 6 or 7 years

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Just replaced my router from 2010.
by R. Proffitt Forum moderator / February 20, 2015 10:03 AM PST
In reply to: Details

It began to lock up monthly then weekly. Replaced, all better.

Try resetting the router, set it to 802.11g mode only as a workaround.

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by Killaheala / February 20, 2015 10:08 AM PST

Im lost, i just know how to open web pages xD

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Then try repeating how you set it up new.
by R. Proffitt Forum moderator / February 20, 2015 10:14 AM PST
In reply to: :(

I understand a lot of folk don't want to admin their gear but I'll share the little tricks I've found to help over the years and hope.

If you can reset it to factory and set it up again it may help.

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