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Ikernel.exe application error

by gklein / December 1, 2004 12:05 AM PST

WinXP Pro; Pent4; 512ram;
After reinstalling all Windows Updates, including SP2, my Epson Stylus CX 5200 printer (all-in-one)would not work.
1. I uninstalled all 4 Epson programs
2. reinstalled all 4 programs(without USB connected) (and without anitvirus active)
3. reinstalled all Epson updates from Epson.com
4. Three of the programs installed O.K.
5. Fourth program, Epson Smart panel error = = =
THE INSTRUCTIONS AT 0X771c76cb REFERENCED MEMORY AT
0X001693c8. THE MEMORY COULD NOT BE READ.

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Re: Ikernel.exe application error
by Kees Bakker / December 1, 2004 12:27 AM PST

No experience with this nice little error, so went to google: http://www.google.com/search?q=epson+%22memory+could+not+be+read%22

Lot of hits. I only looked at the from Epson itself: run the program in Windows 98 compatability mode.

It might help to download the latest drivers from the Epson site. It's hard to believe they aren't yet fully supporting Windows XP.

Hope this helps.


Kees

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(NT) (NT) NO - that didn't fix, but thanks anyway Kees
by gklein / December 1, 2004 1:59 AM PST
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NEW ERROR : installation support file =
by gklein / December 1, 2004 2:03 AM PST

could not be found:
C:\DOCUMENT~1\ADMIN~1\locals~1\temp\{6C11D561-620B-47DA-A693-4C597F3CDF40}\insrt.dll

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Re: NEW ERROR : installation support file =
by Grif Thomas Forum moderator / December 1, 2004 4:05 AM PST

Gene,

We got some great deals on the CX5200 and CX5400, so my family has three or four of these particular "all in ones". The software installations were very specific on how it was to be done. In my case, I installed the CX5400 prior to my XP SP2 update. AFter updating to SP2, it still worked fine and had no problems. Apparently, that's not the case with you.

Try cleaning out the "Temp" folder mentioned and all others.

I see above that you uninstalled most of the Epson programs, but it's important to uninstall the "Twain" stuff also. Here's a link or two that might help:

What can I do if I see an error message when installing Smart Panel 2.6a with Windows XP SP1?

Who can I contact for assistance with the creative software that comes with the printer?

Hope this helps.

Grif

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(NT) (NT) SUCCESS AGAIN - Grif. Directly on target. Thanks
by gklein / December 1, 2004 6:56 AM PST
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(NT) (NT) Gene, Good Job & Glad We Could Help !
by Grif Thomas Forum moderator / December 1, 2004 8:54 AM PST
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