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if i caught a virus how do I clean it up computer wnt boot

by socialseeker / March 1, 2007 8:56 AM PST

downloaded mircosoft office 2007 for trial useage. 2 hours later my computer blanks out. screen is black. bought new montor that wasnt is I think I caught a virus how can I boot up to clean the harddrive. I don't have anything really important on it. It's is my only computer though.. I have the original disks for the computer but they aren't rebooting the system either what can i do?

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Re: computer won't boot
by Kees Bakker / March 1, 2007 4:07 PM PST

I don't think this is a virus.

If you can get into the BIOS setup to check that it is set to boot from the CD, and it doesn't boot from it, it's a hardware problem. And if you can't get into the BIOS at all, it's a hardware problem also. That should need repair, not a new monitor.


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Tis not clear to me whether or not you
by Ray Harinec / March 1, 2007 10:03 PM PST

have video, so that you can see the BIOS during boot. No Operating sytem [except the BIOS really is DOS] required to get to BIOS.

If no video, you have a hardware problem.

Then in order to help we need much more info about your system and whether you have a video card or an onboard video chip.

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Will It Boot In Safe Mode?
by Grif Thomas Forum moderator / March 2, 2007 11:14 AM PST

Restart the computer and immediately start pressing the F8 key, once per second, till a selection screen loads.. Use the "up/down" keys to select "Safe Mode", then press the "Enter" key..

If the computer boots into Safe Mode, you should be able use the "System Restore" utility to revert back to a time when things were good. To use SR, click on Start-All Programs-Accessories-System Tools-System Restore. At the next window, select "Restore my computer to an earlier time", then click "Next". At the next "Calendar" window, select one of the "bold" dates prior to the problem.. Follow the prompts to restore the computer.

Hope this helps.


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