I'd call this new laptop in NOW. You don't want to delay and end up paying for an out of warranty repair.
If you caught Sasser, then all that means is you have to research why you caught it. A new laptop should not catch that old worm.
Bob
Hey - recently I've been having some problems with this new laptop which is running xp professional. The first thing I noticed was that internet explorer stopped running - I would double click it and absolutely nothing happened at all. I've tried checking all the settings in internet options, scanned for spyware and adware with Search & Destroy and Ad-Aware, checked for viruses with a free Panda trial thing and AVG Antivirus. Panda DID detect Sasser I think, and removed it - my AVG hadn't detected it, even though when I downloaded a file by mistake, it told me the file was infected with a virus and I should scan my system.. I did and it found nothing. I'm guessing that's the one Panda found though.
But Internet Explorer just won't run at all - I've gone to the task manager to look at the processes, and it doesn't appear on the list of processes when I try and open it - or iexplorer.exe pops up on the processes for a milisecond and then disappears before the program opens. I have no idea why it's happening, but someone sent me Mozilla Firefox which works..I'd just like IE to work too.
But now I have a 2nd problem.. the last three nights, when I've shut down my computer in the way I always do, it turns off .. and then spontaenously restarts a few seconds after it's switched off!! So I have to turn it off by holding down the power button. I have no idea why these two things are happening but I'd really like some information/help!
My last laptop from england died bit by bit and piece by piece thanks to me treating it roughly, spilling coke on the keyboard a number of times and other things.. but this one's fine apart from the ie problem, and I can't take it back to england just to fix it :/ Has to be another way