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IE shuts down.....

by gerri / October 24, 2005 2:42 AM PDT

My granddaughter's computer has Windows XP, and the IE 6.0 shuts down constantly. I thought perhaps it had to do with the service pak updates -- although I see that she has computer set for automatic updates.

After installing XP Service Pks, XP Professional, IE shuts down and does NOT ALLOW THE UPDATE to proceed. but sends an error report message notifying IE is shutting down

Why is IE shutting down? I am really a bit of novice so any step by step help would be greatly appreciated.


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(NT) (NT) What do you do about spyware/viruses?
by thought_stazi / October 24, 2005 3:10 AM PDT
In reply to: IE shuts down.....
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re : ie problems
by danthevan / October 24, 2005 4:34 AM PDT
In reply to: IE shuts down.....

Do I know exactly whats happening no,but it is likely third party software,spyware or viruses.

Scan for viruses and spyware on and

start and run and type inetcpl.cpl and click ok ,delete cookies files and clear history and click settings and view objects and remove all the downloaded program files.

click connections tab and lan settings and make sure no proxies selected.

advanced tab and uncheck enable third party browser extensions.

download update and run microsoft antispyware and spybot search and destroy.

test if ie stays open in safe mode with networking.

try those steps and post the results, if you have viruses how much spyware found etc.

does ie stay open in safe mode with networking?

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IE problems with shutting down.
by gerri / October 24, 2005 5:28 AM PDT
In reply to: re : ie problems

I had already run Housecall and AVG for virus , and Ad-Aware and cleaned it out. I will follow the other steps and let you know....thanks

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Just to note.
by Stan Chambers / October 25, 2005 1:50 AM PDT

AVG and Adaware will not find all spyware and malware.
You need to run more than these programs.
AVG is an anti virus program while Adaware is primarily for adware. I don't see any programs listed for spyware.
When it comes to spyware & adware, you need at least three separate programs, and at times even more may be required to find the bugs.
This is a list of what I use to keep my computer clean of such.

Adaware se personnal

Spybot Search & Destroy


Ewido Security Suite 3.0

Switch to Firefox Browser

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I.E. Shutting Down
by kingt / November 15, 2005 12:07 AM PST
In reply to: Just to note.

I have many computers under my control that are have the problem of Internet Explorer 6.0 shutting down for no special reason. I can't find any commonality for this problem. If anybody has some answers, please let me know.

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ie problems
by maybell56 / November 15, 2005 7:29 AM PST
In reply to: I.E. Shutting Down

what u need to do is install netscape browser....after u do that u need to take off your ie and reinstall it ...make sure all ie files are deleated....reinstall ie and update... u shouldnt have any more problems ....I did it and now it works great

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Well consider the posibility of...
by spy HH / October 24, 2005 8:48 AM PDT
In reply to: IE shuts down.....

consider the posibility of Ie posible damage...

Change IE version and see if the problem persists.

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IE shutting down..
by gerri / October 27, 2005 7:08 AM PDT

Thanks everyone for your helpful responses. I did download Spyware Blaster which she did not have on her computer...and ran it again.

Possible damage to IE could be the issue.

Would this problem of IE shutting down be in the memory???


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IE shutting down..
by Stan Chambers / October 30, 2005 10:25 AM PST
In reply to: IE shutting down..

It's commonly accepted that IE has bugs. That's why I suggested switching to Firefox.
You can try this tiny utility that can repair some of the bugs.

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Thats partly beside the point
by pearljamkornfan / November 15, 2005 12:45 AM PST
In reply to: IE shutting down..

Granted you can use a new browser, but you need IE for windows / microsoft updates, and if IE doesnt work, neither do these.

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