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IE running when I don't want it to

by beelissa / February 2, 2006 12:14 AM PST

I have had this problem since I got my laptop.

Immediately, when I got the laptop. I installed Firefox. The time it took to download it was probably the only time we've used IE on this computer. In fact, IE on this computer has some horrible spyware toolbar on it that we can't seem to remove (even if we could remove it, we wouldn't use IE anyway.)

FYI, we've had the computer since last March.

Anyway, we keep noticing that IE runs, anyway. You can't see it on the taskbar, but it's there. If you do CRTL-ALT-DEL and click on the "Processes" tab you sometimes see IEXPLORE.EXE on the list. Also, for quite a long while I would get popups in IE windows, though I was either surfing the net in Firefox or sometimes not even surfing the net. That has gone away, apparently we've finally got a good pop-up blocker (I even booted up IE, installed a popup blocker in it, then closed it, to try and get rid of this problem).

More recently, we keep getting a message that Internet Explorer encountered a problem and had to close "sorry for the inconvenience". The only thing is, we never opened IE. Often we get this message almost immediately upon booting the computer.

Why is it trying to run when we are not asking it to? And, more importantly, how can I stop it? I've even told my firewall not to allow IE access to the internet -- but that doesn't keep it from running. What can I do?

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What pest control do you use?
by R. Proffitt Forum moderator / February 2, 2006 12:25 AM PST

May I suggest EWIDO and HOUSECALL for a scan today?


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not enough RAM
by beelissa / February 12, 2006 5:06 AM PST

I use AdAware and Spybot Search & Destroy. Spybot crashes due to insufficient memory before it's completed. I can let it run for awhile and it will erase what it finds, then I restart and run it again and let it get a little further, but I can't ever let it finish on this laptop with 256 mb of RAM. I tried EWIDO, which I'd never heard of before, with the same result. I also used to have Yahoo anti-spy, which I can't seem to get to work since Firefox's recent update -- it comes with the Yahoo toolbar.

Will housecall cause a similar memory problem? Is there another program that isn't such a memory hog?

I really hate that there can be programs running on MY computer that I didn't ask to run. Periodically I go into the processes list and force IE to close (it hides, doesn't show itself in the applications list), but I can't be bothered to watch that all of the time. I regularly check my firewall and disable any program I don't want using the internet, but I feel there isn't much I can do and it really frustrates me. If this were my car, and someone regularly hijacked it and drove it to somewhere I didn't want to go, I could call the police. Why aren't more people complaining that computers work this way?

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Beelissa, Suggestions..
by Grif Thomas Forum moderator / February 12, 2006 7:45 AM PST
In reply to: not enough RAM
First, open the Control Panel, double click on the "Internet Options" icon, then click on the "Programs" tab, then UNCHECK the box at the bottom of the windows that says: "Internet Explorer should check to see whether it's the default browser". Click on "Apply", then OK.

Next, in order to run all the spyware removal programs, restart the computer into Safe Mode, using the instructions in the links below, then run all the scans.

How To Start In 'Safe Mode'

Once that's done, follow ALL of the procedures in the instructions below to free up resources/memory and eliminate junk files on your computer. It may take a while to follow all the steps but it should help your computer run smoother.:

For Windows 2000/XP, ignore the first couple of sentences about checking "resources" and the "Performance" tab in the link below but follow the rest of the procedures including the "Services" links at the bottom.

How To Shut Down Unnecessary Start Up Programs

Because the links for the "Services" are no longer functioning in the link above, use this one:

Services Guide For Windows XP

Next, clean out the junk files:

How To Clean Unwanted Files From The Hard Drive

Since you've also got Service Pack 2 installed on XP, try tidying up a little more with the instructions from the link below:

Cleanup After SP2 Installation

After following all the procedures above, run Error Checking/Chkdsk and Defrag to optimize the hard drive:

How To Run 'Error Checking/Chkdsk' On Win2000/XP

After that, for your Windows XP computer add more RAM. In my opinion, you need at least 512 to run XP effectively.

Hope this helps and let us know how it goes.

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