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General discussion

IE problems on travel search sites

Mar 11, 2005 10:03AM PST

I have window XP office and when using IE on travel sites to find hotels air flights etc there is a problem. After entering data such as destination cities, dates etc, pressing the "search" or "go" button leads to the searching screen- but then no searching- just a frozen not responding scenario. This does not happen with Mozilla which is one reason I downloaded it. I am wondering if this has any conncetion to security issues - I had downloaded SP 2 and other updates from Microsoft. Other parts of the sites ie. press here to find out more about such and such great deal do work . thanks

Discussion is locked

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why bother?
Mar 11, 2005 12:57PM PST

If you have Mozilla, why bother using IE? Most people uninstall IE right after getting Mozilla.

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Uninstalling IE
Mar 11, 2005 7:38PM PST

is not a god idea.

Besides the fact that it is fully integrated with Windows and the Windows Explorer, it is also needed for Windows Updates.

As you have upgraded to SP2 maybe your new Security Settings are preventing IE from completing the searches?

You may want to review your security settings in IE. With IE open, goto Tools > Internet Options, click the Security tab and check your custom settings for the green globe.

However, as has been said before, IE does pose security risks, and as you seem to have a fully functional mozilla browser, you may decide to leave IE as it is, and just use it for Windows Updates, and those few web sites that mozilla doesn't render properly.

Mark

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Punt.
Mar 11, 2005 9:31PM PST

1. "Test your ActiveX Installation."

2. The article [Q319585] covers all operating systems (OS), discusses the situation when certain software such as ActiveX updates are incomplete, and describes troubleshooting procedures which may correct the problem(s).

3. The article [Q310312] states the Disk Cleanup tool helps you free up space on your hard disk by searching your disk for files that you can safely delete. You can choose to delete some or all of the files as follows:

? Remove temporary Internet files.

? Remove downloaded program files. For example, ActiveX controls and Java applets that are downloaded from the Internet.

? Empty the Recycle Bin.

? Remove Windows temporary files.

? Remove optional Windows components that you are not using.

? Remove installed programs that you no longer use.


Note: If you start the Disk Cleanup utility and click the Disk Cleanup tab, a System Restore: Obsolete Data Stores entry may be available. These are files that were created before reformatting or reinstalling Windows and are obsolete and can safely be deleted. If you choose to cleanup and delete these files, this option does not show again.

4. Supplemental reading:

a. "Appendix B - Troubleshooting Strategy for resolving problems in Internet Explorer v6.x" -- heavy concerning ActiveX

b. "Chapter 4 - Security Zones Internet Explorer v6.x" - TechNet article.

c. "Windows XP error installing Macromedia Flash Player ActiveX control."

5. Enhanced Browsing Security, "Changes to Functionality in Microsoft Windows XP Service Pack 2."

6. "How to troubleshoot problems accessing secure Web pages with Internet Explorer 6 Service Pack 2 (Q870700)."