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IE Pages Will Not Load

by jtfan2004 / March 29, 2004 11:05 AM PST

Hi, it's me again! New problem, same old story.

My cousin's computer will not load any web pages in Internet Explorer. All it will gives her is: http:///?%20www.webpage.ext with 'www.webpage.ext' being whatever site address she inputs. She says it started after she visited the McAfee website.

She also states that a program she does not recognize is using a lot of memory in her processes. It's called MGHTML.EXE and when I Googled it, a heck of a lot of virus/trojan pages came up listing it, but not necessarily saying it's a malicious program.

Her system is running WindowsXP on a Dell Pentium 4. She says that her dial-up service is communicating with the computer (she can hear the tones when she picks up the phone). The connection settings seem alright. Just no page loads.

Any help is greatly appreciated!

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Re:IE Pages Will Not Load, Did you eject pests and parasites?
by R. Proffitt Forum moderator / March 29, 2004 5:49 PM PST
In reply to: IE Pages Will Not Load

If not, such things usually happen.

Such things hijack the browser and may not be malicious, but certainly interferes with the use of the browser.


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Re:Re:IE Pages Will Not Load, Did you eject pests and parasites?
by jtfan2004 / March 29, 2004 7:27 PM PST

The problem is that she is on the otherside of the country. Plus she cannot access any websites at all.

I had seen the http:///... problem listed on another online site, but the question was never answered (except by someone telling the author only that they had posted in the wrong place...). I have never seen this error before.

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Such is the way of these pests.
by R. Proffitt Forum moderator / March 29, 2004 8:14 PM PST

Users may lose control of the machines. I'm sure service shops wipe and reinstall the OS too often on such issues.

If a pest is in play, the fix is to remove the pests. It doesn't care that you are at a distance or that it wiped out the internet access. Sometimes you can find Netscape on a CD, install that to get the tools to remove the parasites.

I might be able to find a cure if the name of the parasite was known, but without that, only generic discussions about this plague can occur.


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