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IE give cannot find server message

by farriore / April 5, 2004 11:05 PM PDT

My Dell latitude laptop will connect through modem, or ethernet but Internet Explorer seems disconnected for all but one dial-up connection that is running at 9.6. Another dial-up connects at 44.6 but won't bring up the pages and same is true of Ethernet connection. I get a cannot find server message. I have Windows 2000 and IE 6 I think, the page with the version number is blank! I sure would appreciate any ideas about a fix.

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Re:IE give cannot find server message
by Grif Thomas Forum moderator / April 7, 2004 4:59 AM PDT

Farriore,

There are a number of things that could be causing your issue. Here are a few things to start with.

First, have you tried installing the newest drivers for the dial-up modem? They should be available at the modem manufacturer's website.

Next, because a virus or spyware could be present, please start by clicking on the link below and running the free online virus scanner that it provides. AFter that, download, install, update and run the free spyware removal tools listed below. Delete all infected files and spyware that are found. (BE AWARE, some types of "freeware", such as KaZaa, may cease to function if they are dependent on spyware to operate. Still, it's safer to find new "freeware" than to continue with the spyware.:

Trend Micro's Housecall Online Scanner

Spyware Removal Tools

Ad-Aware 6 Spyware Removal Tool

?Spybot Search & Destroy? Spyware Removal Tool
________

AFter using the above programs, and if you still are experiencing the problem, you can try repairing Internet Explorer 6 by opening the Control Pane, double click on "Add/Remove Programs", find the Internet Explorer 6 and Internet Tools" listing, highlight it, then click on the "Add/Remove" button. Another window should load, giving you the option to "Repair" IE 6 SP1. Do so.

Have you ever tried to install a different, secondary browser? Netscape, Mozilla/Firefox, Opera, etc.?

Hope this helps and let us know what you find.

Grif

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Re:Re:IE give cannot find server message
by farriore / April 18, 2004 9:54 PM PDT

Thanks for the help.
When I did not get a response in a day or so I tried fixing it myself. Here is what I did that worked. I wrote all the connections settings down for the one slow connection that would bring up IE. Entered those into the connection that connected at 44 but would not bring up IE. That worked, it just needed the right IP address and some other things, it seems.
All is working fine now and I think I will ignore the slow connection. However, if anyone knows how to speed that one up, I may need the information later. The speed had to do with the connection setting because the same phone line and modem is used for both.

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