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Resolved Question

IE 7 won't load

by Shepbob / September 17, 2011 3:43 AM PDT

Compaq Pesario Model SR1900nx
Win XP Home
I was given this computer. It works fine except IE will not load. Just sets there saying "connecting" It has Google Chrome that does work and I can log on to the INTERNET but I also need IE for some applications. I uninstalled IE Reinstalled IE7 no luck. I downloaded IE8 and installed and no luck. I have run AVG Virus and Malware bytes. Nothing has turned up as a solution. Would appreciate any other ideas before I do a format and a clean install.

Shepbob has chosen the best answer to their question. View answer
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All Answers

Best Answer chosen by Shepbob

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Just an option or two to try
by MarkFlax Forum moderator / September 17, 2011 3:48 AM PDT
In reply to: IE 7 won't load

Try IE's Safe Mode, (without add-ons). If IE is able to connect then, you know an add-on is causing the problem.

To do that, go to Start > All programs > Accessories > System Tools > "Internet Explorer (No Add-Ons)".

If that fails open IE normally then goto Tools > Internet Options, then the Connections tab. Click the LAN Settings button and in the new window see if any Proxy Settings are present. if so, remove them.


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Just an Option to try
by Shepbob / September 17, 2011 5:27 AM PDT

Thanks a bunch that did it. I disabled some of the add-ons and it still didn't work. I disabled all the add-ons and it now works. I will go back in and able a few at a time to find the culprits.
Thanks again for your help.


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Good work
by MarkFlax Forum moderator / September 17, 2011 5:40 AM PDT
In reply to: Just an Option to try

With IE we often find problems track back to add-ons.

I fail to see why someone would write an add-on that then disables IE unless there is some malicious intent, but it seems self-defeating to me.

Glad you got IE back.


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