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IE

I hate IE and I never use it, however, my dad just called and has a problem. With his work site it only works with IE. When he types his password in, it won't work (says wrong username/pw). Everything else works. I mozilla and it logs in, but claims can't use the software right. I tried adaware. I need it fixed asap, any help would be great. Below is the hijack this log.
Sometimes I'll get random popups if I use IE, so I'm pretty sure its some kind of adaware.

SIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:WINDOWSSYSTEMKERNEL32.DLL
C:WINDOWSSYSTEMMSGSRV32.EXE
C:WINDOWSSYSTEMmmtask.tsk
C:WINDOWSSYSTEMMPREXE.EXE
C:WINDOWSSYSTEMMSTASK.EXE
C:WINDOWSSYSTEMSSDPSRV.EXE
C:PROGRAM FILESCOMMON FILESSYMANTEC SHAREDCCEVTMGR.EXE
C:WINDOWSEXPLORER.EXE
C:WINDOWSSYSTEMNVSVC.EXE
C:WINDOWSSYSTEMRESTORESTMGR.EXE
C:WINDOWSTASKMON.EXE
C:WINDOWSSYSTEMSYSTRAY.EXE
C:PROGRAM FILESNETROPAONE-TOUCH MULTIMEDIA KEYBOARDMMKEYBD.EXE
C:WINDOWSSYSTEMWMIEXE.EXE
C:WINDOWSSYSTEMHPSYSDRV.EXE
C:WINDOWSSYSTEMUSBMMKBD.EXE
C:PROGRAM FILESBORLANDINTERBASEBINIBGUARD.EXE
C:WINDOWSSYSTEMHIDSERV.EXE
C:PROGRAM FILESNETROPAONE-TOUCH MULTIMEDIA KEYBOARDKEYBDMGR.EXE
C:PROGRAM FILESCOMMON FILESSYMANTEC SHAREDCCAPP.EXE
C:PROGRAM FILESBORLANDINTERBASEBINIBSERVER.EXE
C:PROGRAM FILESNETROPAONSCREEN DISPLAYOSD.EXE
C:PROGRAM FILESNETROPAONE-TOUCH MULTIMEDIA KEYBOARDMMUSBKB2.EXE
C:WINDOWSSYSTEMRNAAPP.EXE
C:WINDOWSSYSTEMTAPISRV.EXE
C:WINDOWSSYSTEMSPOOL32.EXE
C:WINDOWSSYSTEMDDHELP.EXE
C:PROGRAM FILESAVANT BROWSERAVANT.EXE
C:PROGRAM FILESMOZILLA.ORGMOZILLAMOZILLA.EXE
C:WINDOWSDESKTOPJONATHANS FOLDERHIJACKTHIS.EXE

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Search Bar = file://C:WINDOWSSYSTEMSearchBar.htm
R0 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page = http://webmail.bellsouth.net/
R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Start Page_bak = http://home.bellsouth.net/commcenter
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://webmail.bellsouth.net"); (C:WINDOWSApplication DataMozillaProfilesdefaultmx1u9ytj.sltprefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CPROGRAM%20FILES%5CMOZILLA.ORG%5CMOZILLA%5Csearchplugins%5Cgoogle.src"); (C:WINDOWSApplication DataMozillaProfilesdefaultmx1u9ytj.sltprefs.js)
O1 - Hosts: 216.193.202.156 xzzy.org tru7h.org
O1 - Hosts: 216.22.10.13 dragonninja.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:PROGRAM FILESADOBEACROBAT 6.0READERACTIVEXACROIEHELPER.DLL
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:program filesgooglegoogletoolbar2.dll
O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:WINDOWSSYSTEMBRIDGE.DLL
O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:WINDOWSTWAINTEC.DLL
O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:WINDOWS2_0_1browserhelper2.dll
O2 - BHO: MyWay Search Assistant BHO - {04079851-5845-4dea-848C-3ECD647AA554} - C:PROGRAM FILESMYWAYSRCHASTT1.BINMYSRCHAS.DLL (file missing)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:Program FilesNorton AntiVirusNavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:program filesgooglegoogletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:WINDOWSSYSTEMMSDXM.OCX
O4 - HKLM..Run: [ScanRegistry] C:WINDOWSscanregw.exe /autorun
O4 - HKLM..Run: [TaskMonitor] C:WINDOWStaskmon.exe
O4 - HKLM..Run: [SystemTray] SysTray.Exe
O4 - HKLM..Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM..Run: [Keyboard Manager] C:Program FilesNetropaOne-touch Multimedia KeyboardMMKeybd.exe
O4 - HKLM..Run: [HPScanPatch] C:WINDOWSSYSTEMHPScanFix.exe
O4 - HKLM..Run: [hpsysdrv] c:windowssystemhpsysdrv.exe
O4 - HKLM..Run: [USBMMKBD] usbmmkbd.exe
O4 - HKLM..Run: [Hidserv] Hidserv.exe run
O4 - HKLM..Run: [InterBaseGuardian] C:Program FilesBorlandInterBasebinibguard.exe
O4 - HKLM..Run: [ccApp] "C:Program FilesCommon FilesSymantec SharedccApp.exe"
O4 - HKLM..Run: [ccRegVfy] "C:Program FilesCommon FilesSymantec SharedccRegVfy.exe"
O4 - HKLM..Run: [NvCplDaemon] RUNDLL32.EXE C:WINDOWSSYSTEMNvCpl.dll,NvStartup
O4 - HKLM..RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM..RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM..RunServices: [SSDPSRV] C:WINDOWSSYSTEMssdpsrv.exe
O4 - HKLM..RunServices: [*StateMgr] C:WINDOWSSystemRestoreStateMgr.exe
O4 - HKLM..RunServices: [ccEvtMgr] "C:Program FilesCommon FilesSymantec SharedccEvtMgr.exe"
O4 - HKLM..RunServices: [ScriptBlocking] "C:Program FilesCommon FilesSymantec SharedScript BlockingSBServ.exe" -reg
O4 - HKLM..RunServices: [NVSvc] C:WINDOWSSYSTEMnvsvc.exe -runservice
O4 - Startup: Wallpaper Changer.lnk = C:Program FilesAzureBayAzureBay Screen SaverWPChanger.exe
O8 - Extra context menu item: &Google Search - res://C:PROGRAM FILESGOOGLEGOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:PROGRAM FILESGOOGLEGOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:PROGRAM FILESGOOGLEGOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:PROGRAM FILESGOOGLEGOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:PROGRAM FILESGOOGLEGOOGLETOOLBAR2.DLL/cmtrans.html
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Sidesearch (HKLM)
O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?37896.709837963
O16 - DPF: {1E2941E3-8E63-11D4-9D5A-00902742D6E0} (iNotes Class) - http://www.gpcemail.com/iNotes.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://webex.com/client/latest/webex/ieatgpc.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://support.fastaccess.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/163d287f69a248b89d05/netzip/RdxIE601.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/0fb5e03023def1/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {23B7A816-3647-49D2-9756-6F41CE8F9201} (ddm_download.ddm_control) - http://download.rfwnad.com/cab/ddm_control.CAB
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalcity.com/_media/dalaillama/ampx.cab
O16 - DPF: {B3872502-F9FD-4E96-93FF-0D37298F0689} (SOESysInfo Control) - http://everquest2.station.sony.com/beta_reg/soesysinfo.cab
O16 - DPF: {5DA9D8E0-5A57-11CF-9E36-00C0930198C0} (Pegasus ImagN' 32-bit (Windowed) ActiveX Control v4.00) - http://www.cabarrusncrod.org/imw32o40.cab
O16 - DPF: {9841D1AE-9C0B-11D3-9452-00105A098C21} (Pegasus PrintPRO Control v2.0) - http://www.cabarrusncrod.org/prntpro2.CAB
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/autocomplete.cab

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Have you run the full suite?

In reply to: IE

That is, Adaware, Spybot, Cwshredder and Housecall?

It's my choice to take the default settings and eject what's found. Your Highjack list looks corrupted to me with many missing /'s. Besides, you didn't post it in a highjackthis forum or in reply to someone asking for it, so I'll leave that alone and without comment.

In closing, we also have the two following tools that you should look at with GOOGLE.

IEFIX
LSPFIX

Best of luck,

Bob

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Connection and Dial-up idiosyncrasies or ''IE'"?

In reply to: IE

When he types his password in, it won't work (says wrong username/pw). Everything else works. I mozilla and it logs in, but claims can't use the software right. I tried adaware.

1. "How to Connect to the Internet in Windows 95 and Windows 98 (Q138789)."

2. First, Internet requests from clients sent to a Internet Connection Sharing (ICS) host may not automatically dial a connection to the Internet if the ICS host is not configured to dial automatically and the user name and password information is missing. If it is not configured properly, the ICS host receives the Internet request but does not have the means to establish the connection without user intervention, [Q236445]. Also, please review "Description of How ICS Appears in Network Properties (Q236465)" and "How to Troubleshoot Internet Connection Sharing Problems (Q238135)."

3. Second, when using an asymmetric digital subscriber line (ADSL) or a digital subscriber line (DSL) to connect to the Internet and the Dial whenever a network connection is not present setting in Internet Explorer 5 is enabled, you may not be able to gain access to Internet sites. In addition, the Connect To dialog box may be displayed when starting Internet Explorer, [Q240808].

4. Third, in the Windows Millennium edition when changing the options under Connection settings in the Internet Options window, from Never dial a connection to Always dial my default connection, the setting seems to change but when trying to access the Internet, or to view the actual connection setting, it reverts back to Never dial a connection. This issue occurs when Internet Call Waiting for PC by Bell Canada has been installed, [Q275317].

5. The article [Q169514] states the Internet Connection Wizard is included in every copy of IE and a fully automated process that takes you through three important steps to set up your connection to the Internet. After completing each step, the wizard saves Internet connection information to your computer so that you will have the proper configuration for accessing the Internet in the future.

6. The article [Q272282] states that when you click the Connections tab the Dial-up settings options may be unavailable (dimmed) and you are therefore unable to select any of the listed connections. This behavior can occur regardless of the check boxes selected under Local Area Network (LAN) settings, whether or not the Automatically detect settings check box is selected, whether or not a network adapter is installed, and occurs if the EnableAutodial registry key is disabled, missing, or damaged.

Note: The symptoms caused by the above anomaly is that IE will ignore any options as stated and attempt to connect to a proxy server when you initialize a dial-up connection. In addition a proxy server may be the proxy server that you last used to access the Internet. (The article Q220902 referenced below) states that IE 5.x may appear to stop responding (hang) when opened but the animated globe in the upper-right corner of the browser window may continue to spin and you may receive a "Detecting proxy settings..." message in the status bar which can occur when trying to locate a proxy server:

a. Proxy Auto-Discovery is enabled by default and this feature may make it appear as if IE is not responding.

b. Your computer is on a network that includes a Dynamic Host Configuration Protocol (DHCP) server that does not include Web Proxy Auto-Discovery (WPAD) information in its DHCP packets. This may prevent Internet Explorer from locating a proxy server.

7. The article [Q320162] states that after you connect to the Internet and then try to start Internet Explorer, the home page may appear to stop responding for up to several minutes, or not open at all. Or, the browser itself may stop responding and must be restarted. This behavior may occur if certain versions of the Msbb.exe file (a component of the n-CASE program from 180Solutions, Inc.) is running in conjunction with certain versions of the New.net software.

8. Supplemental reading:

a. "How to Decrease Logon Time to Internet Providers (Q130073)."

b. "Dial-Up Networking Does Not Obtain an IP Address (Q140460)."

c. "How to Use Winipcfg to View TCP/IP Settings (Q141698)."

d. "How to Improve Browsing Performance in Internet Explorer (Q153790)."

e. "Internet Explorer Cannot Open the Internet Site... (Q175722)."

f. "How to Remove and Reinstall Dial-Up Networking and TCP/IP Files (Q181599)."

g. "Internal Error Occurred" Error Message Using Internet Explorer (Q188952)."

h. "Terminal Window Opens Before Dialing Dial-Up Networking Connection (Q199166)."

i. "Internet Explorer Appears to Stop Responding When Started (Q220902)."

j. "Error Message: The Page Cannot Be Displayed (Q241344)."

k. "AutoDial Does Not Remember Password or Connect Automatically (Q255070)."

l. "How to Prevent Automatic Dialing (Q259031)."

m. "Internet Explorer 5 and Outlook Express 5 Stops Responding or Experiences Performance Issues (Q268113)," when using McAfee VirusScan 4.02 or 4.03. These versions of McAfee VirusScan add an incorrect version of the Windows Imagehlp.dll file.

n. "Client Disconnects After Five Seconds with Netscape Web Server (Q269179)."

o. "Error Message When You Try to Use Internet Explorer: No Connection to the Internet Is Currently Available (Q303346)."

p. "Error Message: Error 720: No PPP Control Protocols Configured (Q312840)."

9. Please note that just above the text editor (where you enter a question on the forum) is the following paragraph, and if certain information is not present in your question, our reply may not be very helpful:

Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution.
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Re: Connection and Dial-up idiosyncrasies or ''IE'"?

In reply to: Connection and Dial-up idiosyncrasies or ''IE'"?

I don't think that has anything to do with it, because its only certain websites. (And i get a popup when I open IE, on a non popup site). The logins work fine with mozilla. I have windows ME. I used spybot and adaware. Guess I'm going to have to use others too. I didn't know there was a hijack this forum.

Collapse -
Re: Connection and Dial-up idiosyncrasies or ''IE'"?

In reply to: Re: Connection and Dial-up idiosyncrasies or ''IE'"?

When he types his password in, it won't work (says wrong username/pw). Everything else works.

I'm sorry, but you didn't explain a thing. Where else other than a given Web site would a user be prompted for a password and username. If you mean "Web site" which wasn't said nor given so we could check it, then has anyone considered that it's the Web instead of the computer -- long shot but one hell of a subject to discuss.
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Re: Connection and Dial-up idiosyncrasies or ''IE'"?

In reply to: Re: Connection and Dial-up idiosyncrasies or ''IE'"?

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Re: Connection and Dial-up idiosyncrasies or ''IE'"?

In reply to: Re: Connection and Dial-up idiosyncrasies or ''IE'"?

Ads fixed. It was O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:WINDOWSTWAINTEC.DLL

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did you overcome optimizer?

In reply to: Re: Connection and Dial-up idiosyncrasies or ''IE'"?

I can not get rid of optimizer how did you do?

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