Windows 8 forum


IE 10 and AVG anti-virus

by slmarchione / July 28, 2013 6:04 AM PDT

I have Windows 8, 64-bit, IE 10 (uses 32-bit) and am using the free version of AVG anti-virus. I noticed that IE will crash (IE has stopped working and needs to restart) on a daily basis. I am using an HP laptop G62-340US. Does anyone know if there is a compatibility issue? If not, what's the problem. I have IE set to update automatically. Thank you.

Discussion is locked
You are posting a reply to: IE 10 and AVG anti-virus
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: IE 10 and AVG anti-virus
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Re: IE has stopped working
by Kees_B Forum moderator / July 28, 2013 6:22 AM PDT

Usually, this is caused by some add-on. Unless AVG is the only add-on you installed (use Tools>Manage Add-ons, that's IE 9 speak, I didn't install IE10 yet myself) it's anybody's guess which one is the culprit. And even if you have only AVG installed, it's anybody's guess if that really is the cause or there is some other none-add-on cause.


Collapse -
IE 10 and AVG anti-virus
by livepcexpert7 / July 31, 2013 5:28 AM PDT

There are two causes for the issue that you are facing, one is due to the
incorrect settings of IE or due to Add-Ons

01. Steps to Reset Internet Explorer 10

Swipe in from the right edge of the screen (if you're using a mouse, point
to the upper-right corner of the screen and move the mouse pointer down),
and then tap or click Search. Enter Internet options in the search box, and
then tap or click Settings.
In the search results, tap or click Internet Options. Tap or click the
Advanced tab and then tap or click Reset...

Note: Select the Delete personal settings check box if you would also like
to remove browsing history, search providers, Accelerators, home pages,
Tracking Protection, and ActiveX Filtering data.
In the Reset Internet Explorer Settings window tap or click Reset

Note: To delete all personal settings,tap or click the checkbox for Delete
personal settings.
Close and then restart Internet Explorer for the changes to take effect.

02. Steps to Manage add-ons in Internet Explorer

Open Internet Explorer for the desktop.
Tap or click the Tools button, and then tap or click Manage add-ons.
Under Show, tap or click All add-ons, and then do one of the following:
To disable an add-on, tap or click it, and then tap or click Disable.
To enable an add-on, tap or click it, and then tap or click Enable.
Tap or click Close.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?