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IE 10 and AVG anti-virus

by slmarchione / July 28, 2013 6:04 AM PDT

I have Windows 8, 64-bit, IE 10 (uses 32-bit) and am using the free version of AVG anti-virus. I noticed that IE will crash (IE has stopped working and needs to restart) on a daily basis. I am using an HP laptop G62-340US. Does anyone know if there is a compatibility issue? If not, what's the problem. I have IE set to update automatically. Thank you.

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All Answers

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Answer
Re: IE has stopped working
by Kees_B Forum moderator / July 28, 2013 6:22 AM PDT

Usually, this is caused by some add-on. Unless AVG is the only add-on you installed (use Tools>Manage Add-ons, that's IE 9 speak, I didn't install IE10 yet myself) it's anybody's guess which one is the culprit. And even if you have only AVG installed, it's anybody's guess if that really is the cause or there is some other none-add-on cause.

Kees

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Answer
IE 10 and AVG anti-virus
by livepcexpert7 / July 31, 2013 5:28 AM PDT

There are two causes for the issue that you are facing, one is due to the
incorrect settings of IE or due to Add-Ons

01. Steps to Reset Internet Explorer 10

Swipe in from the right edge of the screen (if you're using a mouse, point
to the upper-right corner of the screen and move the mouse pointer down),
and then tap or click Search. Enter Internet options in the search box, and
then tap or click Settings.
In the search results, tap or click Internet Options. Tap or click the
Advanced tab and then tap or click Reset...

Note: Select the Delete personal settings check box if you would also like
to remove browsing history, search providers, Accelerators, home pages,
Tracking Protection, and ActiveX Filtering data.
In the Reset Internet Explorer Settings window tap or click Reset

Note: To delete all personal settings,tap or click the checkbox for Delete
personal settings.
Close and then restart Internet Explorer for the changes to take effect.

02. Steps to Manage add-ons in Internet Explorer

Open Internet Explorer for the desktop.
Tap or click the Tools button, and then tap or click Manage add-ons.
Under Show, tap or click All add-ons, and then do one of the following:
To disable an add-on, tap or click it, and then tap or click Disable.
To enable an add-on, tap or click it, and then tap or click Enable.
Tap or click Close.

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