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General discussion

icons not working on desktop - continued

by budcharm Dec 19, 2012 6:54AM PST

Medion Intel i3 Destop Pc running Windows 7. My post earlier in week generated advice which I appreciated. All followed with no success. Event facility shows Certificate string of numbers about to expire. Then

http://schemes.microsoft.com/win/2004/08/events/event>

Full detail on my earlier post

A friend appears to have had a similar problem see his comments to me below... I have not been asked for money but to the wording above win/2004/08 a "fix" has been suggested by what looks like a Microsoft copy site. I have downloaded the "fix" but am concerned if I use it I may have greater problems.

"I lost my laptop with the " Security Shield " virus caught from roaming the web. This places 'Windows look-alike' shields over the top of every 'Desktop' icon, and clicking on it anywhere directs you to a website asking for money to remove it. You cannot access anything UNLESS you are set up with additional 'Users', when you can boot into one of them O.K. This virus continually changes its name, and that is why the anti-virus programs cannot find it, and neither can anyone else for that matter. I had to change my hard drive and laboriously re-install everything which has taken weeks - I did have some backup so that helped. I would like to be able to access the old hard drive but dare not - even connecting up to format it would be a risk."

Any further ideas or help would be appreciated

Thanks

Discussion is locked

4 Posts
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About certificates.
by r. proffitt Forum moderator Dec 19, 2012 7:00AM PST

Since that's not a cause of the issue, your newer tech might chase that. I think you should do your research and then continue with the scans noted.
Bob

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Right Click a free space on your Desktop
by DChrisL Dec 21, 2012 5:21AM PST
Go to Personalization. A box pops up. Under Control Panel Home is Change Desktop Icons. The following all can be checked if you use them: Computer, User's Files, Network, Recycle Bin & Control Panel. I have Computer and Recycle Bin checked. Darrell
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Further progress
by budcharm Dec 23, 2012 10:35PM PST

I did not make much progress using your suggestion but will bear in mind to check again

After a considerable amount of time spent during the last few days in trying to get the Windows 7 FIRST USER working again I have at least revived the patient so how for others who may be suffering the same

Do the R kill Malware and Spy checking as recommended by Bob and Grif running in SAFE MODE. This confirmed no vires or significant files present

Then NEW .. I have old 2003 Copy of MS Office so go to HELP then a command I did not know was there DETECT and REPAIR this seemed to mend some problems with MS Office when run using SECOND USER ACCOUNT...

Run System Mechanic several times in another user account and in safe mode using all the separate tools for performance etc...then

Go back into FIRST USER and I found at least DESKTOP was steady and did not go white

I then ran System Mechanic and it fired up and the desktop showed some improvement although all very very slow

Then after SM finished and pressed ICON for WINDOWS LIVE and it did some kind of self repair and came into life exceedingly slow but at least I could check all the e mails about the time of the problem occuring on the 13th

I have set up SECOND USER ACCOUNTS ON ALL MY Windows 7 Pcs to allow use if FIRST USER becomes corrupted

So where now. There is clearly still something stopping the Desktop running at any speed on FIRST USER. Having got some improvement I am hopeful of full restoration.
Has anyone any idea about another fix it programme to try?

THANK YOU EVERONE BOB DARELL FOR SUGGESTIONS GREATLY APPRECIATED Douglas

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So other user accounts work?
by r. proffitt Forum moderator Dec 23, 2012 11:02PM PST

This sounds like the classic corrupt profile. I hope you are aware of the solution Microsoft tells us about. I can't be sure if you did your research on that.
Bob

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