Iboysoft recovery problems

Frustrated and feel scammed a bit. I used iboysoft's free trial (1gb) and as it was scanning (took forever), I could see my files and the sizes running in the background, so I knew everything was there. Because I could see all the files/sizes, I calculated how many gb's I'd need, and it was going to be way more than the free 1gb offered in the trial, so I spent the $70 to get what I needed. However, once the scan was done and files were 'recovered' onto my new drive, the folders were there, but they were all empty, showing "0" gb's! I talked to ibuysoft and they said i'm out of luck as that's what the trial was for, but there was no disclaimer saying that what I could see while scan was running was not what I'd actually recover, which was nothing! Has anyone else had this happen and what did you do about it? Thanks.

Discussion is locked

Reply to: Iboysoft recovery problems
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Iboysoft recovery problems
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
- Collapse -
Actually typical of data recovery results.

Why didn't you try RECUVA first?

And if I wasn't clear, I don't think it's a scam. Just how data recovery is today. You're never sure until the recovery is over. Demos are just that and no indication what may come back as finding the list of possible files is one thing. Getting the file back is another.

Big nod to RECUVA and its deep scan.

- Collapse -

I wish I had known about recuva, but I didn't! This is what was recommended when the new storage was purchased. But would I have had the same problem with recuva then if this is a common occurrence? Being a newbie, it's hard to know what advice to take.

- Collapse -
"same problem"?

Data recovery is not a sure thing. No one can know what damage is done but both Iboysoft and RECUVA check off ONE BIG BOX on data recovery. Ready?


If you ever have a client that demands that data is recovered you send them to as they have most tools than what you'll find in the wild.

- Collapse -
I feel I need to make something clear. In short.


CNET Forums

Forum Info