Please continue in https://www.cnet.com/forums/discussions/iboysoft-recovery-problems/
Posted this in newbie forum (because I am!) but then found this one, so I'll post here as it seems to be the better fit possibly. Frustrated and feel scammed a bit. I used iboysoft's free trial (1gb) and as it was scanning (took forever), I could see my files and the sizes running in the background, so I knew everything was there. Because I could see all the files/sizes, I calculated how many gb's I'd need, and it was going to be way more than the free 1gb offered in the trial, so I spent the $70 to get what I needed. However, once the scan was done and files were 'recovered' onto my new drive, the folders were there, but they were all empty, showing "0" gb's! I talked to ibuysoft and they said i'm out of luck as that's what the trial was for, but there was no disclaimer saying that what I could see while scan was running was not what I'd actually recover, which was nothing! Has anyone else had this happen and what did you do about it? Thanks.