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Ibook display

by thegeekdeek / August 11, 2005 11:32 AM PDT

Well, its me again. I reformatted the HD and everything was working hunky-dory when the display decided not to display. It started to get lines going across it, fading, and then a black out. I believe this is logic board that I read has caused alot of problems. I'll have to call Apple on this as soon as I can. Question: Will the external display port work normally with a monitor or is that blacked out too. I have the cable adapter at another location right now so I'd thought I'd ask for the benefit of anyone else having the same problem. This ibook is starting to leave a bad taste in my mouth.

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The only answer
by mrmacfixit Forum moderator / August 11, 2005 12:40 PM PDT
In reply to: Ibook display

I can give on that is, maybe. The video output is almost certainly from the same supply as the screen so there is a good chance that an external monitor will be blank. However, if the problem is the screen, then the monitor will probably work.
What can I say? Plug it in and find out.
Remind me again, how old is this iBook?

P

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If I recall correctly...
by grimgraphix / August 11, 2005 1:34 PM PDT
In reply to: The only answer

I think I read about a recall or something like a reoccurring problem with the video board on some older iBooks and may be even a few powerbooks ... I know ! A buddy of mine had to get his video output repaired on his 3 year old PB and while trying to troubleshoot for him on apple's help pages I came across a reference to something like what you are describing. I know I'm rambling but it's worth checking out apples extended service program page because I think they are covering this depending on the model.

Luck
grim

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try this link...
by grimgraphix / August 11, 2005 1:54 PM PDT
http://www.apple.com/support/ibook/faq/

" How does Apple define a "component failure" for this program?
The Expanded iBook Logic Board Repair Extension Program covers iBooks that have a specific component failure on the logic board, resulting in the computer starting up but the built-in and attached external displays exhibiting one or more of the following symptoms:
Scrambled or distorted video
Appearance of unexpected lines on the screen
Intermittent video image
Video freeze
Computer starts up to blank screen "

Does this sound familiar ?

grim
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Good Call
by mrmacfixit Forum moderator / August 11, 2005 9:45 PM PDT
In reply to: try this link...

I had forgotten about this program.
It only applies to certain iBooks though. It has to fall within a certain range of serial numbers.
Worth a look though

P

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I bought it in Nov. 2003
by thegeekdeek / August 11, 2005 9:54 PM PDT
In reply to: Good Call

I checked the Serial number against Apples and it does fit within the span. My next step will be to call apple, and of course try the video adapter. Thanks, friends.

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Great!
by mrmacfixit Forum moderator / August 11, 2005 9:59 PM PDT

Thanks to Grim for this one.
Exit stage left, one happy iBook owner.

P

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(NT) (NT) I'm not worthy but thank you
by grimgraphix / August 11, 2005 10:30 PM PDT
In reply to: Great!
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Yaba-daba-doo!
by thegeekdeek / August 23, 2005 8:32 PM PDT

My Ibook came back yesterday via DHL (D-who?) and that was fast-fast work from Apple Care. Less than a week since I sent the Ibook to Nashville from Calif. in a box sent by Apple, I had the Mac back, repaired and online with a new backlight and logic display. Net cost: $0. Thats quicker than some tech support operators take to answer the phone in India!

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(NT) (NT) Great!
by mrmacfixit Forum moderator / August 23, 2005 9:52 PM PDT
In reply to: Yaba-daba-doo!
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(NT) (NT) sometimes life is good !
by grimgraphix / August 24, 2005 6:34 AM PDT
In reply to: Yaba-daba-doo!
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