Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

IBM laptop won't update. . .

by Coryphaeus Aug 20, 2007 9:12PM PDT

After getting the F11 restore (full factory format and reinstall) to work I went to the MS update site. This machine is running XP Pro SP1. I want to get the updates and install SP2.

At the MS update site I see many updates needed and I start the download. They all download but on install they hang. Restarting gives the same problem. So I pop the SP2 disk in the drive and start it. It extracts, starts the Inventory, and hangs. Laptop doesn't freeze, the install just stops. Even tried it in Safe Mode and it hangs either on the Inventory or the next item, I forget which one.

Any thoughts other than F11 again?

Discussion is locked

4 Posts
- Collapse + Expand Details
- Collapse -
Just a thought
by Steven Haninger Aug 20, 2007 9:29PM PDT

My wife has an IBM (Lenovo) laptop. I've noted that keeping it updated is quirky. I've had some update problems due to the laptop's drivers and/or other utilities not being current. I'd try using the IBM utility to make sure the laptop hardware is current. MS isn't good at that.

- Collapse -
Yeah, but. . .
by Coryphaeus Aug 21, 2007 7:42AM PDT

I bought this machine a little over a year ago, factory refurb from IBM. The first time I turned it on, XP Pro loaded, it went through the gyrations, entered my name, set up networking, the usual stuff on an install. Worked perfectly, got all the updates from MS, I installed SP2, zero problems.

I was going to give it to my son so I did the F11 factory restore to get rid of everything and put it to factory fresh. Assuming it would be just like the first time. Not.

I'm going to piddle around with it. If you think of anything, holler.

- Collapse -
Wayne, try this
by PudgyOne Aug 21, 2007 8:21AM PDT

Re-register the Windows Update DLL with the commands below
Click Start,
click Run,
type cmd, and then click OK.
Type the following commands. Press ENTER after each command.
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

then try the updates.


Rick

- Collapse -
Fixed it. . .
by Coryphaeus Aug 21, 2007 10:01AM PDT
Back to Windows Legacy OS forum

CNET Forums

Operating Systems
Software
Electronics & Gadgets
Hardware
Tablets & Mobile Devices
General Help
Brand Forums
Roadshow Autos
Off Topic

Other Forums

Forum Info