Dear Bozo. I have a suggestion to help...go see a therapist.
Flaming a company over an app to me is a sign of some serious psychological disorder. You want to sprout about how life is not fair, fine. You want to make a difference in the world?
Then pick a subject where your energy will have a real impact. How about world heath, global warming, nuclear proliferation, or the dozens of issues that really affect people's life?
I read your post and it seems you are complaining about a "promise" a company made, and I don't think companies make promises. They have contracts and software agreements, the ones people click without reading. Did you sign any agreement with Waite Group? You seem to be talking about some product advertising. What is said in an ad is not a contract - and what they say is always open to interpretation. I haven't read what Waite Group said, but if they said they would give me a free Lexus every week I certainly would not believe it. And if they said something vague about updates or upgrades I would try to find out what they meant if I was worried so much about buying their product.
Have you ever read software click agreements? They promise they will not help you if their software damages your computer. They promise they will sue you if you reverse engineer their product. But I have never seen a click agreement that were a company promises a life time of upgrades. Sure be nice. Like how about if Apple promised to give us free updates to Mac OSX. Or Microsoft Windows OS? Maybe you would like Adobe to promise to give free upgrades to Photoshop forever.
Truth is Apple, Microsoft and pretty much ever software company in the world makes you buy new versions of their software on a regular bases. Unfair? Maybe but life is unfair.
Anyway I wasted too much time already responding to this nutty complaint, I am going back to work on my project which will help to make the world a better place.
PS Why did you choose BozoCity as your user name? Is there a Freudian slip in there?
The Mitch Waite Group has gotten away with cheating its customers with its $20 iBird Explorer software for iPhone. This otherwise excellent software for identifying birds has been dishonest about its upgrade policies.
A little over a year ago, Mitch Waite Group introduced iBird Explorer Plus, which it billed at the time as the ultimate software for bird watchers. Its sales pitch on Apple's AppStore explicitly promised users that if they would buy the app at that time, they would enjoy the benefits of a long list of promised upgrades. Shortly thereafter, Mitch Waite Group introduced those promised upgrades, but not in iBird Explorer Plus. To get them, one had to buy iBird Explorer Pro for an additional $30, a supposedly "new" app aimed at a different audience. There was no truth to this. It was the same old app, with the new features bolted on. Worse, it was the same audience, those of us who had spent handsomely on the promise of having the best possible app for bird watching. How I wish I had a screen shot of those promises! Anybody have one?
Scrolling back through the reviews on Apple's AppStore reveals the history. Going way back, one finds tons of posts expressing the considerable anger of early adopters at getting blindsided and cheated. Going back not quite as far, one sees something different. Those who first bought after the promise was revoked tried to cast the early adopters as whiners. There were silly posts about how one should not expect the manufacturer of one's car of camera to give one the latest version each time the model is improved. The comparisons are not parallel. Waite Group promised the upgrades, as is common with iPhone apps, but unlike other developers, they refused to deliver.
It is remarkable how self-righteous Waite Group has been. They chide customers for disapproving of their policies, give prizes to people who post what they consider acceptable reviews (those not critiquing their bait-and-switch), and they refuse to answer eMail questioning mistreatment.
Apple tried to quiet me when I complained, by offering me a $5 credit in the AppStore, good for songs but not apps. Mitch Waite Group refuses to answer.
This is not about the quality of the software. It is superb, and continues to improve, despite not adding the promised features to the Plus version.
Reading the angry reviews, it is evident that people hate getting cheated. An in-app upgrade is available now for $10, but that would not fix the issue that Waite broke its promise to early adopters. Seems a shame to let the issue fade with time, especially with the new CNET to the Rescue.
It's not as though Waite Group did not have better options. Breaking promises to customers is bad business. It's hard not to recall the cheat every time one opens the app. Waite could have upgraded all the early adopters to the Pro version for free, and then split Pro from Plus, to be sold as two separate apps thereafter, but chose to stiff us instead.
Can anyone help?